IndustryBuying.com — Instead of cancellation i have received dispatch detail with tracking no

Order no:[protected] placed on 25/08/2020. No attempts were made to deliver till 09/09/2020. Cancellation request was done on 09/09/2020. Instead of cancellation i have received dispatch detail with tracking no.

Deliver by:
Delhivery_hl
You can track your shipment details at: https://track.delhivery.com/
Shipment tracking id is:
[protected]
Track shipment

Try to track the shipment. No dispatch details are appearing in delhivery_hl site.
Finally what i understood is it is neither dispatched nor cancelled