[Resolved] IndustryBuying.com — My order ID 397343 Wrong product delivered | |||
Dear Sir, As your customer care mail reply, we have patience according to received wrong product by your company seller, but how many days we wait for your investigation result. Plz. do something against my needfully problem. I want to return this product. your Customer care service is already unsatisfactory. We send again and again the all pictures but not any replly by your customer care I received the different model of the Arise Water Force Gold (1 HP, 0.75 kW) Self Priming Pump Model: Water Force Gold Type: Self Priming Pump Rating HP (kW): 1 (0.75) Discharge: 2300-550 LPM Head (m): 6-30 Order ID: 397349 Industrybuying.com Shipment AWB No. [protected] dispatched on dated[protected] Delhi to Lucknow by Blue dart Courier but shipment was different delivered on my home address - Anmol Dwivedi New 136, mayapuram Near BSNL Tower, Buddheswar, Lucknow Mahua ke ped wala mandir Lucknow - 226017 Uttar Pradesh, India Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear customer,
We really apologies for the inconvenience caused to you.
We would like to inform you that we already arranged the reverse pick up against your wrong order 397349 within 24 working hours.
We request you to kindly keep the product in packed stage.
Thank you for your patience and support.
Regards,
Team IB
We really apologies for the inconvenience caused to you.
We would like to inform you that we already arranged the reverse pick up against your wrong order 397349 within 24 working hours.
We request you to kindly keep the product in packed stage.
Thank you for your patience and support.
Regards,
Team IB
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
As your comment dated 07/03/2016 reverse pickup but not any pickup till now. Plz. arrange the reverse pickup and give me pickup date & courier name