[Resolved] IndustryBuying.com — my order not shown in my account order list | |||||
I had ordered stanley tool bag and other brand tool box from industry buying and prepaid the amount but the is not showing in my account, as a proof i had received an email confirming my order and transaction number[protected]. I have been trying to contact the customer care but no response from they. Pls resolve my problem. Amount is also debited from my account Was this information helpful? | |||||
Nov 10, 2017 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Sep 04, 2017 IndustryBuying.com Customer Care's response Dear Customer, We regret for the inconvenience caused to you. We would like to inform you that against the transaction[protected]. We have forwarded a case for the same to our concerned department. You will get the refunded amount against this transaction within 5 to 6 business days. Regards, Team IB Verified Support Oct 04, 2017 IndustryBuying.com Customer Care's response Dear Concerned, Kindly be informed that order has been placed against this transaction and it is also successfully delivered at customer location. Hence the complaint stand closed from our side. Regards, Team IB | |||||
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
(i[protected]
(ii) Order No.[protected]
Please let us it's status as soon as. Noither We can Purchas this Items by any other marketing compny.Please do soon.
custumer:
Mo.No.[protected]
email:chandra.[protected]@gmail.com
We really apologies for the inconvenience caused. Kindly be informed that the order is under process & we have also escalated a case to our concerned department. Please be assured, we are working on this case & surely try to ship this order at the earliest.
Regards,
Team IB
This order has been already cancelled from customer side. Hence it stand closed from our side.