[Resolved] IndustryBuying.com — non refund of items which was returned | |||||
Dear Sir, I had ordered qty 2 steel rack from Industry Buying (Order number[protected] dated 24 Jun 2018. The item was received on 05 Jul 2018 but it was damaged in transit. There was no packing done, just it was wrapped with a plastic sheet (bubble wrap). I returned the item by FEDEX (Tracking No:[protected] on 10 Jul 2018. Mr. Sumit promised to refund the amount of Rs. 5, 638 within 3 days of receipt of item. I have sent multiple reminders and emails to him but they are not responding. Kindly take action to get my refund and take punitive action for their lapse. Thank you Kind Regards, Lyju Thomas [protected] Was this information helpful? | |||||
Oct 6, 2018 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Sep 05, 2018 IndustryBuying.com Customer Care's response Dear Sir, Kindly accept our sincere apologise for the inconvenience caused to you. We would like to inform you that refund has been already done from our side and same will get reflect within 4-7 business days in your account. Regards, Team IB | |||||
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
Since the product not available they confirmed to refund the amount.
Now no body responding to refund and avoiding phone calls and email.
Attached their proforma invoice and their mail accepting to refund.