[Resolved] IndustryBuying.com — Order cancelled after 15 days | |
I have ordered a solar panel and solar charging controller (order no 740775 dt 20/6/16) from this site to check the quality of their products. i got solar panel in 3 days so i again order other solar panel (order no 752310 dt 23/06/16) and recommend this to my friend. he also made an order no 749538 dt 23/10/16. but industrial buying has cancelled solar charging controller on 05/07/16. my both other orders are still pending. during 15 days i did not see the product out of stock. i do not know what is wrong with this company they use my paytm money for 15 days and did not delivered my order. Was this information helpful? | |
Aug 2, 2016 Complaint marked as Resolved finally got solar charger when ordered 3rd time. First two ordered was cancelled due to non availability of product but refund credited for every failed order. IndustryBuying.com customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
I also received my solar panel when again ordered. I think as they told problem was genuine due to dealer they could not deliveed my order but all time money was refunded on time. I will give 5 stars for packing and timely delivery of products. Also 5 star for refund.
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
We really apologies for the inconvenience caused to you.
We would like to inform you that your we tried to procure this item from different vendor's but currently this product is not available with any vendor.So, that's why we have cancelled your order & refund against order no 740775 & 752310 is already done from our side.And refund agaisnt order no. 749538 is also initiated & will be done till Monday.Thanks for your cooperative support with us.
Regards,
Team IB