[Resolved] IndustryBuying.com — Order number[protected]

AnuragPathak09

from Delhi, Delhi

Address:

New Delhi, Delhi, 110060

I have ordered a pair of chairs which i later cancelled!!!they said that the refund was initiated on 29th april but i havent received the money yet. its been a week.
sbi credit card customer care confirmed that it doesnot take more than 72 hours for refund
they are providing a transaction id which is of no use as bank is saying they cant do anythng with that transaction id
On continuously calling they are saying that kindly contact ur bank and bank is saying that contact ur merchant
kindly look into the issue

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Jun 11, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

IndustryBuying.com Customer Care's response Dear Customer,

We sincerely apologies for all the inconvenience caused to you.
We're writing to let you know that refund against your order has been already done from our side & we have also forwarded the attachment of the transaction details on your registered mail id. Thank you for your understanding & support in this regard.

Regards,
Team IB