[Resolved] IndustryBuying.com — Product not yet delivered

arunjose85

from Aluva, Kerala

Address:

Ernakulam, Kerala, 682024

I had ordered for plastic pallets 2 nos on 2 nd September. Order no is 973750. I had contacted the customer care but they haven't provided any solution. First I was told I would get it delivered within two days. Now they don't know where it is. Complaint no is 00116265. Are you teasing the customers patience. Now it's time for me to put forth to consumer forum. This is cheating and nothing else. Want my money back including the interest.

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Nov 5, 2016

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

IndustryBuying.com Customer Care's response Apologies for the inconvenience caused to you.
This is in regard to your order 973750. We have escalated your case to our concerned department. You will be contacted within 2 business days for the same from our side.Thank you for your patience and support in this regards.

Regards,
Team IB

Verified Support

Sep 30, 2016

IndustryBuying.com Customer Care's response Dear Customer,

Apologies for the inconvenience caused to you.
This is in regard to your order 973750. We have processed the refund against your order & it will be credited in your account within 2 working days. Thank you for your patience and support in this regards.

Regards,
Team IB

https://www.consumercomplaints.in/industrybuying-com-product-not-yet-delivered-c1387066