[Resolved] IndustryBuying.com — Wrong cheaper item delivered | |||||
I had placed an order for "pahal 5 drawer tool box cabinet" (Order number :[protected] on your site, but it's very unfortunate that a "3 drawer tool box cabinet" has been delivered to me for which i paid an amount of 5 drawer tool box cabinet. Now when i contacted on you tolll free number, they advised me to mail the product's photograph with packaging. When i sent mail, now they are asking me why it is wrapped with a paper with paytm sticker, for which they can't exchange the wrong product delivered to me. This is very ridiculous. Now i don't know what to do??? Why don't you find out the vendor who packed it with paytm sticker and delivered that to me.. Regarding this i just simply want the product to be taken back and deliver the product i had ordered or give me back the differential extra amount paid by me. Was this information helpful? | |||||
Jul 14, 2017 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Jun 13, 2017 IndustryBuying.com Customer Care's response Dear Customer, We really apologies for all the inconvenience caused to you. We would like to inform you that we are in touch with customer & also asked him to share the images of the label. Once we'll receive the required images thereafter complaint will be escalated further. Regards, Team IB | |||||
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