[Resolved]  IndustryBuying.com — amount paid by debit card, product not delivered

I ordered a portronics por 141 (portable speaker) from www.industrybuying.com on[protected] under (order no[protected] and full payment was made by debit card but delivery of product has not been made till[protected]today). I called customer service many times on No. +91 [protected] but they everytime said we will dispatch your product within 2-3 days but not delivered.
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Jun 11, 2019
Complaint marked as Resolved 
customer care of industrybuying.com send me apology E mail for the inconvenience caused by them to me for the delay and on10-06-2019 I got the delivery of my order. Thank you
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
IndustryBuying.com Customer Care's response
Greetings from Industrybuying.com!

This is in regards to the order 5930457. Kindly accept our sincere apology for the inconvenience caused to you. We're writing to let you know that we have escalated this case to our concerned department regarding delay in order shipment. We shall get back to you shortly in this regards. Kindly allow us bit more time.

Rest assured, we are working on customer concern and surely try to resolve this issue at the earliest.

Thank you for your cooperative support with us.

Regards,
Customer Support
Team IB
Jun 11, 2019
Updated by Gurbax Singh 05
Complaint Resolved. Product has been delivered on my given address. Thank you
Verified Support
Jun 15, 2019
IndustryBuying.com Customer Care's response
Greetings from Industrybuying.com!

This is in regards to customer order 5930457. We're writing to let you know that as per tracking details the order was delivered successfully to customer on 10th June.

Thank you for your cooperative support with us.

Regards,
Customer Support
Team IB
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