[Resolved] IndustryBuying.com — fraud company that lies and makes false promises to take money | |||
I bought Adani solar panels from this company worth Rs1, 01, 810 after consulting their customer service. I paid full in advance and they promised to dispatch within 3-4 days. 15 days later and after numerous false promises, they still have not dispatched the product. And now, after asking for my money back, they are not even answering my calls. Next I will be filing a criminal complaint with the Delhi police. Was this information helpful? | |||
Jul 14, 2019 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Jun 07, 2019 IndustryBuying.com Customer Care's response Greetings from Industrybuying.com!This is in regards to order 5805808. Kindly accept our sincere apology for the inconvenience caused to you. We're writing to let you know that the order was successfully delivered to customer and we apologize for the delay in delivery from the logistics department end and we will never repeat this mistake again in future. Thank you for your cooperative support with us. Regards, Customer Support Team IB | |||
 1 Comment | |||
Comments
Been calling sales team no [protected] some one did answer and placed the call on hold for 20 min, and then after non of them are answering the calls.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
676
Pending
13
Resolved
419
Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030