Infibeam — Cheated by infibeam and its seller

Address:Ahmedabad, Gujarat, 380015
Website:www.infibeam.com

I ordered a DELL 221H LED monitor from Infibeam. They had promised that they send ONLY NEW factory-sealed items. However, when I got the shipment on 25th June 2016, it looked like it was a returned item from anothjer customer. The box was also missing a part (a VGA cable which is supposed to be in the sales package)

When I called Infibeam immedialtely after discovering that a part was missing, their representative assured me that they will set things right within 48 hours. It is now more than 168 hours and NOTHING has been done by Infibeam.

My subsequent emails to them have not yielded any results
Was this information helpful?
No (0)
Yes (0)
Infibeam customer support has been notified about the posted complaint.
Complaint comments 

Comments

It is totally a crap website.it tempts customers with their attractive discounts but when you receive the product the quality is horrible.The call center staff is also horrible.They are not trained and professional at all.They always find out excuses on how to not return or replace the product.kindly beware of this crap website

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Infibeam
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    744
    Pending
    0
    Resolved
    282
    Infibeam Phone
    +91 79 6777 8777
    +1 425 279 3741 [USA]
    +91 79 4026 0260
    Infibeam Address
    9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad, Gujarat, India - 380015
    View all Infibeam contact information