Infibeam.com — Delay in delivery of replacement of karbonn A12 mobile

I had purchase karbonn A12 mobile from infibeam on date 15/7/2013.The phone had found some problem after two months and hence i handed over the defective phone to Unique techno services, Baroda karbonn service center on 21/9/2013.After two months karbonn mobile has agreed to replace my defective mobile with new one.They have inform me that i would get replacement from infibeam. So, i have submitted my DOA to infibeam on date 4/12/2013. During my every reminder infibeam team (Pavan, Zill, Neha etc ) always gives me commitment of next two or three days but still my mobile not received. I request you to take STRONG ACTION on infibeam.com. Rgds Jalpesh Shah