[Resolved]  Infibeam.com — Infibeam misleads you into buying expensive fakes of famous books

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Bangalore, Karnataka

I ordered the well-known scholarly book ‘Hamlet’s Mill’ by Giorgio De Santillana from Infibeam for Rs 1409 (including sourcing fee. the book appears second on the list when you search for the title on infibeam.com). I was shocked to receive instead a badly printed, slim collection of Wikipedia articles (including one on the original book – Hamlet’s Mill) by Jesse Russell and Ronald Cohn, published by Bookvika Publishing. After I wrote to Infibeam customer service, and one of their representatives by name of Vaibhav called me, but said they will not be able to compensate me. Multiple emails to Anita of Infibeam customer service too got the same response. This despite the fact that I’ve been a regular customer with Infibeam over the last 5 years, having made close to 40 book purchases from them. The fact is that Infibeam’s catalogue is designed to mislead [see screenshot] you into thinking that this cheap fake is the original – for instance: 1] it does not display a cover image 2] it does not display author name 3] the book description includes the words ‘Wikipedia Articles’ but is entirely about the original book and also mentions the original author All this shows that the catalogue contents are deliberately meant to deceive customers looking for certain hard-to-get titles, and are willing to pay a premium for it. Also, at the bottom of the same page, the cover image of the original is displayed as costing Rs750, but when you click on it, the price is shown as starting from Rs 8927! I’m posting this here to warn all shoppers against falling for the fake titles listed on Infibeam catalogue and end up getting stuck with Wikipedia articles! And there are hundreds of books listed on Infibeam that are similarly fake. here are a few links – see for yourself! http://www.infibeam.com/Books/urban-legend-agnes-frederic-p-miller/[protected].html?utm_term=High+Q...⇄ http://www.infibeam.com/Books/iron-meteorite-frederic-p-miller/[protected].html http://buybacklumia.infibeam.com/Books/info/lambert-m-surhone/ring-fisherman/[protected].html?utm_term=Susan...⇄