Address: | Dhanbad, Jharkhand |
Hi team,
I have order a Bean Bag (ID:[protected] and this has been ships by 21 march 2015 i have not received yet so can you please provide me the India post tracing # where i can track my order.
Thanks!
Infibeam Customerservice <[protected]@infibeam.me>
Mar 28
to me
Dear customer,
Thank you for writing to us. We are always happy to assist you.
In regards to the order ID: 14961500, we have received the complaint in your email and have raised the same to the concerned department. We will respond as early as possible with the resolution. I apologize for the inconvenience you had to face because of this.
I believe this information will be helpful to you.
Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards,
Nidhi Shah
Infibeam Customer Service
Thank you for shopping with us! Here is our mobile application to make your shopping easier.
https://play.google.com/store/apps/details?id=com.infibeam.infibeamapp
Sincerely,
Infibeam.com Customer Service
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aditya singh <[protected]@gmail.com>
Apr 2
to Infibeam
Hi Team,
i have got an e-mail (03.30.2015)from your side as mention below but i have not revived the product (bean bag) yet i have also called on[protected] and spoke with Ishita and she logged a compliant for the same but did not revived any status of my complaint would you guys mind to look into this case.
We wanted to let you know that your order ID :[protected]sub order ID:[protected] has been delivered!
Thanks!
Aditya
Infibeam Customerservice
Apr 3
to me
Dear customer,
Thank you for writing to us regarding the complaint you have registered with us for the order ID: 24303501.
We are in process of sorting the complaint that you registered with us. Please give us a little more time for an update.
We anticipate your understanding and patience.
Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards,
Samir
Infibeam Customer Service
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aditya singh <[protected]@gmail.com>
Apr 9
to Infibeam
Hi Team,
How many days do you still need to update this case? I was not hoping your logistic part is so pathetic however i just wanted to resolve the issue or want my money back please take action asap.
Thanks
Infibeam Customerservice
Apr 10
to me
Dear customer,
Thank you for writing to us regarding the complaint you have registered with us for the order ID: 24303501.
We are in process of sorting the complaint that you registered with us. Please give us a little more time for an update.
We anticipate your understanding and patience.
Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call[protected]Our 24×7 phone support) for instant help on this case.
Thanks and regards,
Neha singh
Infibeam Customer Service
aditya singh <[protected]@gmail.com>
Apr 20 (9 days ago)
to Infibeam
Hi Team,
I don't understand what you guys researching for this issue? would you mind giving me your CEO & MD no or email so i can directly contact to him how your guys are managing the works and let him know where is freaking Gap. i want the immediate action or i will lodge a complaint against INFIBEAM. i have never seen before this pathetic logistics in E- commerce.please arrange a call back or anything you can do but i don't want to give you any more time plz plz plz do the needful.
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