[Resolved]  Infibeam — complain for giving misleading advertisment and cheating

Address:

Ahmedabad, Gujarat

I have bought a printer Xerox Phaser 3040 Monochrome Laser Printer, multicolour from infibeam. My Order (ID:[protected]. I had ordered a colour printer but it’s a black and white. Customer Care person receiving my call says multicolour means product will be available in multicolour. But the advertise does not contain any such specification. While ordering I was not asked or given the colour option in the product. As your advertise is misleading and does not contain in specification that it is a black and white printer, you have cheated me. It’s a cheat, you please kindly take it back or otherwise I would have to go to consumer court and would be complaining against infibeam for putting up a misleading advertise and cheating the customer. Its humble request or threat whatever you mean …. Answer me what is your final decision in 24 hours or I will register a complain against you under Consumer Protection Act for giving misleading advertise and cheating me.