Infibeam — IFB Clothes Dryer | |||||
Purchased IFB Clothes Dryer on 15h October and received on 18th October. Th unit had a dent at the bottom and I claimed replacement. There was no response from Infibeam and after lot of follow-up, finally the replacement arrived on 3-Nov. IFB Tech visited for installation on 5th Nov and checked that the machine had broken parts in the inside. Again I had to contact Infibeam and asked for refund. They have now given me an approx. 1 month time period to process the request and confirm either it will be a refund or another replacement. I am being cheated by Infibeam as they are shipping damaged products on purpose and now delaying the procedure. I want my money back. Was this information helpful? | |||||
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Infibeam customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Chatterjee,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team
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We regret the inconvenience caused to you.
We have escalated your concern and will attend to it immediately.
Assuring you our best services.
IFB Team.