[Resolved]  Infibeam — Infibeam not processing refund after cancelling order.

Address:Ernakulam, Kerala

This is in reference to the item with order ID: 13454946. I purchased the item( HP 450 laptop) from Infibeam on August 8. The amount of Rs 28950 was paid in full. After that, there was no response from them about the purchase. The order status was saying: in processing. After 2 weeks of purchase, they told me that the item is not in stock and will process refund. Till date the refund process is not inititated and it seems like some fraudulent activity. They seem like cheating the customers with listing items which are not in stock and not refunding the paid amount.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Infibeam customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Infibeam
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    744
    Pending
    0
    Resolved
    282
    Infibeam Phone
    +91 79 6777 8777
    +1 425 279 3741 [USA]
    +91 79 4026 0260
    Infibeam Address
    9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad, Gujarat, India - 380015
    View all Infibeam contact information