Infibeam — Iphone 6S plus

Address:	Vadodara, Gujarat, 390007
Website:	infibeam.com

I ordered Iphone 6S plus on infibeam. Date of order was 11th Jan. 2016. They said phone will be dispatched by 14th jan. 2016. I called infibeam customer care on 13th jan 2016 @ 3 pm to know status. Customer care executive told me that shipment will be done by today evening or tomorrow. I asked him that tomorow is Makarsankranti how will you shipped it on Holiday. He said it will be dispatched from Bangalore & they do not have Makarsankranti holiday over there. I called on 14th Jan 2016 @ 6 pm as i could not see any update in shipment. Customer care executive told me that today its holiday. I asked that i was told that Bangalore is working today. So she told me that yes they are but head office is in Ahmedabad & head office is closed so they can not do shipment. By tomorrow they can ship. I called on 15th Jan. 2016 @ 11 am. Asked for status. They say it won't be dispatched before 18th jan 2016. They are not ready to give commintment on shipment. So I cancelled my order. They said by tomorrow evening order will be cancelled. But it didn't. Today (on 18th Jan 2016) @ 3 pm i called customer care & they apologise & say they will cancel soon. Even after i get confirmation of order cancelation, website still show that, order under process. Infibeam is really useless site to purchase online.