Infibeam — No Cashback and no ownership for the same

Address:

New Delhi, Delhi

I ordered an Iphone 5s with a cashback offer. My order no. is 21825798. It has more than 3 months and more than 1 month since i have complained. There is no answer, they always say we will call back in 24-48 hours and there is no call back ever. I have asked for complain number for the same from the customer support, but they say this is an internal matter and hence cant give me any complain number. I have been calling them for 1 month but no one knows anything.I feel cheated and angry. I will make sure I file a consumer complain against infibeam for this even if I have to pay more than my cashback. Totally misguiding site. No cashback is ever given. Same was the case with another iphone 5s that I ordered from infibeam. Shameful!!! -- Gagandeep