Infibeam — No refund received

Address:

Thane, Maharashtra, 400601

Complaint is again infibeam.com
Name- Imran khan
Order no:[protected].
Am a very dissatisfied customer reason.
1- I ordered the product and did not receive the product.
2- when I called customer service agents were very rude.
3- when I asked for refund no refund received more than 10 days have passed.
4- when I called for refund again false commitment's and the agent shonali was so stubborn that even after asking for supervisor n number of time did not transfered the call.
5- you are waiting for the product to comeback to you which will never happen because your courier partner has either lost the product or the product is robbed.
6- so why should I suffer if I have not received the product my patient has reached the saturation level if I won't get any refund I will have to go to consumer forum and would also drag infeam in the court.

My contact no:- [protected]