Infibeam — No return facility for a book which did contain any relevant information.

Address:	400091
Website:	www.infibeam.com

I ordered HP Load Runner book for 1500rs. When i received the book that didnt contain any relevant information about the automation tool which was mentioned in the description of the product. When i received the book immediately requested for return i mailed my problem even called to customer care they said they will try for return and will let me know then after a week they refused to do so because they only provide return facility only if the product received is in bad condition/defective or not as per the ordered product. Even my problem is the same as the description mentioned online was not in the book. This product costed me 1500rs which is totally a big waste. And no option to return back the product. If you all don't provide return facility for such kind of problem you should have mentioned this on your return policy. Infibeam E commerce portal failed to give customer satisfaction. This was my first time and very bad experience.