[Resolved]  Infibeam — Not refunded my money

Address:

New Delhi, Delhi

Hi, I ordered a Vox 93 Refrigerator from Infibeam but did not received the equipment on time. The last date of delivery was 14th June but did not received the refrigerator on that date that's why I cancelled the refrigerator from Infibeam and bought a new from local market. Now, I called the a number of times like 20 to 25 times for money refund in my account but did not received the money as well. So, please help me in getting my money back. I talked to them but they do like they don't want to refund my money. I want that you will take a quick and harsh action on them because they did these type of work with many customers earlier. I am providing the names of all the agents, supervisor and floor manager they did not helped me. I want that you help me in getting my money back and i need that all the employees whom I talked earlier in Infibeam regarding my money will terminated from the company. Agent Name : Himoli Supervisor name : Khatiza Supervisor name : Nishita Ajmera Manager : Tejal Mehta Here are the details : Order : 13148866 Order Status: Complete Order Date: Jun 3, 2014 Payment Method: 6 Months Processing Instruction: ---- Order Summary: Items Cost ( Rs. ): 7, 325 Shipping & Handling ( Rs. ): 0 Promotion (APPLIANCE5) ( Rs. ): - 366 Total Amount Payable / Paid ( Rs. ) 6, 959 Recipient Name: Indrajeet Shekhar Shipping address: Indrajeet Shekhar SE-5, Sridhar Enclave, Ajabpur Kalan, Mothrowala Road Near Rawat Wedding point and PNB bank Dehradun Uttarakhand 248001 91-[protected] India Billing address: Indrajeet Shekhar SE-5, Sridhar Enclave, Ajabpur Kalan, Mothrowala Road Near Rawat Wedding point and PNB bank Dehradun Uttarakhand 248001 91-[protected] India ( Show Invoice | Email Invoice ) Current Status : Delivered Track Progress Sub Order[protected] Date Status Jun 7, 2014 2:27:42 PM Your Order Has Been Shipped Jun 4, 2014 6:14:16 PM Your Order Has Been Invoiced and ready for Packaging Jun 4, 2014 5:53:05 PM Inventory has been assigned to your Order Jun 3, 2014 6:13:18 PM Your Order Has Been Approved For Processing Jun 3, 2014 6:00:34 PM Your Order Has Been Placed Successfully Sr. No. Product Title Price ( Rs. ) Delivery Information 1 1 of Vox 93 Ltr BC-93 Single Door Refrigerator, multicolor 7, 325 Ships By: Jun 7, 2014 Status: Shipped Thanks Indrajeet Shekhar