[Resolved] Infibeam — Order id:[protected]not shipped yet?

ashokpkumar

Address:

600126

Seems like you people have no idea about out of stock.

If you people have no item in hand, just put as out of stock and let the customer buy from somewhere else. Taking money from customer and buying item and committing for a shipment date that you cannot stand by is unacceptable. And no ecomm takes shipment date as easily as you guys. And your customer service says"we are working with the concerned department and get back to you in 24 hours" and no info afterwards!. Pathetic service guys.

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Jun 17, 2017

Complaint marked as Resolved

Infibeam customer support has been notified about the posted complaint.

Verified Support

May 13, 2017

Infibeam Customer Care's response Dear Customer,

We are sorry for any inconvenience caused. Request you to provide order details will check with team and let you know.

Reagards,
Infibeam.com

Verified Support

May 13, 2017

Infibeam Customer Care's response Dear Customer,

As per telephonic conversation with our team request you to wait till Tuesday for shipment.

Regards,
Infibeam.com