Infibeam — Order & payment accepted than no decision for delivery

Address:	Mehsana, Gujarat, 382715
Website:	infibeam

I have placed order to infibeam on 7th april for ifb front loading washing machine, by no 18349029. Order accepted payment also done @20000/- & order procedure also done on 7th april estimated delivery date seen 14-4, while last time i track to customer care they said we have no stock of this item. So inform me to cancel order, we write many mail to customer care but no reply.
If my selected items stock is physically not available, then company how can accept order & payment both, i said to company to delivery my item so delay more 10 days but company has no given any return reply. It is like fraud to collect money from people & then cancellation order other mostly online company show his inventory else out of stock.
From : kanu r. Patel.[protected].