Infibeam — Product not delivered - ordered 2 months ago

I ordered Surya flame 3 burner LPG Gas Stove on 9th March 2015 (Order No:[protected] & still I didn't received it. I contacted customer care several times but nothing happened. I already informed that I need that product to be reshipped & asked you to send courier other than Gati because they have no service in my area (Pincode 638 402). But you sent via same Gati Courier & it stuck up with Coimbatore Gati for more than a month. And finally I found that the pincode entered on the parcel is 600001 which related to Chennai & it was booked from Ahmedabad to Chennai. I didn't understand, how it reached Coimbatore even pin code is wrong. Some one entered my pincode wrongly which gives me more trouble. I need the product to be shipped to Sathyamangalam (638 402). I'm waiting for more than 2 months. Hope, this will help me to solve this issue.