Infibeam — product replacement

Address:Ludhiana, Punjab

hello sir my self Gurjot maan and i buy a mitashi el 2500 mp3 player usb 2.0 compatible(2GbB, Black ) from infibeam order id is 15423064 .but this product dose not working from start so i request to the company for replace but company did not give me any posetive responce from last 3 weeks .it is my humble request to you please help me solve out this problem
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    Infibeam Phone
    +91 79 6777 8777
    +1 425 279 3741 [USA]
    +91 79 4026 0260
    Infibeam Address
    9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad, Gujarat, India - 380015
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