[Resolved] Infibeam — refund didn't receive

waheed ahmad bhat

Address:	380015
Website:	Infabeam.Com

I have ordere 30000mah power bank callone at rupees 1177 but they can't ship to my address or on pincode is un serviceable but i cancel the order but they didn't refund money. I want get money back to me quickly and fast. I ordered two times 30000mah power bank at 18th december they have different order id's first 1 order id 20608626 and the 2nd 1 order id 20608632. The money deducted two times same amount of rupees 1177 in same order numbers. Please refund my money.

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Jan 21, 2018

Complaint marked as Resolved

Infibeam customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

Infibeam Customer Care's response Dear Customer,

Please accept our apologies for inconvenience caused.

As per our records order has been cancelled as per your request. Please check with customer care of your bank for reversal of payment.

regards,
Infibeam.com

Dec 21, 2017

Updated by waheed ahmad bhat I have ordered 30000mah callone power bank on 20th december. Order no 20611955. Total payment for 3425 rupees deducted for the order. But the order in my pincode are not serviceable for my area the order was canceled by me and i want refund of the order. Please refund my money right back now. Sir please ship the orders in my pincode also. Please keep customer support good also have good product