Infibeam — Refund is not done

Address:	380015
Website:	www.infibeam.com

I ordered the product cannon scan lide 220 black (scanner) cost Rs.4099 through Infibeam
ordered on 18.12.2015.Order ID:17520336. After some days i got the message that "Your order is cancelled and the amount will credited to your account within 5-7 working days"
i checked the mail there is a messege for request for alternate adress request but it is too late that the order is cancelled
after about 15 days money is not refunded .. i mailed to them about this. they give me a authorisation code and contact you bank services . i conacted and they cant track and do nothing with this. Now this is about 60 Days (2 MonThs)
money is not refunded in my account. so kindly help about this... i really want this money back.