[Resolved]  Infibeam — Regarding Mobile replacement

Address:

Tirupur, Tamil Nadu

Dear sir, I am karthik from tirupur i have purchased a new micromax Unite2 mobile - white color, dated June 12th 2014. But infibeam people make me wait for 10 dys and informed me that white color is not available and also they forced me to purchase grey color so i did. I received mobile after 1 week and i am shocked once i am opened the mobile. the mobile display had a dot which is clearly visible during usage itself. so i have informed them and they told me to get death on arrival certificate from micromax service center and as the service center is far way from my town i told them its not possible, so they told me to send the product to them and they have arranged for repickup also. after this repick up they took around 1 month of time inbetween they have told me that they have received update from micromax service center that there is problem with the mobile so they are arranging for an Payback coupon but i have denied for that and asked for refund since i was fed up with their service. but they took time and now they are saying its impossible for both refund and Payback coupon and again they blaberring some stupid things pleasehelp me in this case. and i feel that they are trying to hide their mistake each and every time.