Infibeam — Sending defective product and not returning money back | |||
Order ID:27906020 Infibeam is cheating customers by sending shattered LED tv.they send broken TV after taking money from the customers .the money will be with them.they take minimum one month for delivery and after delivery since its shattered they won't take the product back.its been one month since I lost more than 40000 Rs. It's been one month and still no update from Infibeam regarding delivery of shattered smart LED TV. It's been a very unpleasant experience from their part. 1. We ordered the product on first week on April 2. Got the faulty product on 18 April (after a long 15 days) 3. Only one delivery guy who brought this TV to our flat.(either product must have broken on the way or infibeam has purposefully packed a faulty product and sent . 4. We are suffering for a mere profit of some 3000 rupees. 5. When called the customer care they told that they have to take the product back hold an Enquiry then only we will get the product or money back.the return of the product will take another 20 days (the product is not taken from our place till now, it's been one week after the delivery ) 6.they are telling us to wait for another one month for solving it and not to watch television till that time?? 7.I asked the customer care executive to send a new product and take the old product after inspection by infibeam executive so that the time factor reduces, which they refused. Beware of Infibeam. Was this information helpful? | |||
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Infibeam customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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Also note, do NOT believe on their product ratings and offers like 6% off and 5% off. It's just a honeytrap,
Those ratings are written by themselves to attract people. If you ready all ratings, you will understand it.
Those ratings are written by themselves to attract people. If you ready all ratings, you will understand it.
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They have finally arranged pickup for tomorrow. I hope it works in next week and refund will be processed in 2-3 weeks. 2 weeks is max what one can expect looking at their service.
advice to all: Never ever buy any electronics from them. Buy only book if you don't have option. Pathetic service. shameful company is even listed on NSE/BSE looting stock money from crowd.
It's setup by some gujju in Ahmadabad. They all cheat in the name of business.