[Resolved]  Infibeam — Worst customer care service

Address:Bangalore, Karnataka

I ordered 2 books on 18th of October. It was shipped on 20th from Mumbai and the latest tracking information is of 20th itself. They do not reply to mails. Their call center number is always busy (waiting list 25 to 28). Today is 30th and I have no information of the products. There is no option of even cancelling it. I do online shopping from many websites but the experience has never been this bad!
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Complaint marked as Resolved 
Infibeam customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2014
Infibeam Customer Care's response
Dear Customer,

Request you to provide order details will check and let you know.

Regards,
Infibeam.com
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    +91 79 6777 8777
    +1 425 279 3741 [USA]
    +91 79 4026 0260
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    9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad, Gujarat, India - 380015
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