Infocus Mobile — non providing of services even after 50 days of receipt of payment order

Address:	Chennai, Tamil Nadu, 475020
Website:	infocusindia.co.in

Sir
Its very disappointedly i would like to request that i purchase infocus mobile through online and for its non reliability of battery back up the handset is getting more heating and outing of display. So after consulting the infocus centralise care on [protected] and on website infocusindia.co.in, i aaproache to service center hello communication in gwalior m. P. And the rep initiated its work order vide order no. Js[protected] dated 04/08/17 11:11:23 am. And service charge initiated as 1030 advance received 500 and 530/ as balance and promised that it will be resolved in a week. I communicated and visited several times since then and they are postponing as spare not received from its head office, so u contact infocus care directly. I communicated so many times initially given dead line as 31 aug, then as 5 sep then as 11 sep then as 15 sep and then as continue. They are not bothering about services and causing problem to the customer. So if its service facility is not healthy the item should not be sold to customer and missing the money as well as time. Its totally harassment and loss to the consumer. No one should buy this infocus mobile with this cheating and forge promise. Please intervene in this regard and help in early resolution and prompt action with the helping ways. So worst experience of this service. Head office are also not in helping way. What will be to the customer. Please don't purchase this mobile. Please if this type of services will be given. Thanks