InFocus — Mobile service holded for more 3 months | |||||
Dear sir / madam, Infocus mobile (M810) problem given to accel service centre, chennai on 3rd june 2016. They said within 3 days we will get a sms to collect the mobile after service. But still now the mobile is under service, when we asked they said infocus havent send the motherboard, we called to infocus regarding this they said false information that they send the motherboard on 19th aug 2016 to accel and we can collect the mobile on 26th aug 2016 from chennai service centre. But accel service centre denyed that they havent received the same. Today 31st aug 2016 again i call to infocus they said pcb not despatched we will get on 8th sep'16. Every time they are telling the same when we call & will get within 10days, but we crossed more than 3 months but still it is in pending. 3 months we are running behind this, the mobile is under warranty. Now the warranty period also going to be over. I got frustrated because of this, i m using my old mobile. I need my infocus to be service and give it as soon as possible or need to give new mobile. I purchased it for rs. 10, 999/-. Its waste of money. My service job no :- infcnn16002369dw. Given to service on 3rd june 2016. Please do the needful, waiting for your valuable response My email id - [protected]@yahoo.com Was this information helpful? | |||||
InFocus customer support has been notified about the posted complaint. | |||||
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Regards.
Javed Akhter