InFocus — Replace my phone

dhiraj sudra

from Bengaluru, Karnataka

Address:	560096
Website:	snapdeal

Dear sir /madam and snap deal team Pass 24 hours i am send the mail 5 to 6 time call to snap deal cc but no actions form those guy then i search the company website and i sending the mail to you mplain the my phone their is problem in the phone is back side of the phone two horizontal line top & bottom the both the out surface is up down its look very agile and battery also not good please recommend to snap deal toreplace the same products ASAP BEST REGARDS DHIRAJ SUDRA [protected]

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Snapdeal.com Customer Care

from New Delhi, Delhi

Dear dhiraj sudra

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

navingoel

from Thrissur, Kerala

Infocus after sale service is extremely poor, it is recommended not to buy Infocus products. Helpline nos. does not respond to your query, they don't even give contact details of their senior person. Only harassment to customer, so that he can get repair from outside during in warranty