InFocus — taking more days for repairing my device infocus m680

I called to infocus customer care as well as service center near to me but they didn't tell me anything and still the device not yet ready please be wait more days like that. Still how many days will you take to repair my device just tell me.

Now also i called to infocus customer care, he told me the part is in chennai and mostly you will get dec 15th 2017 like that. If not i will defenetly put case on you. Just think over it and give me reply back asap.