| Address: | Chennai, Tamil Nadu | | Website: | www.infocusindia.co.in |
I had given my Infocus M350 mobile for service on july 29 as there was some problem with the PCB, it was still under warranty period.
They had given 2 weeks time and had told they will call me back. after waiting for 1 month i call they back, then they tell me the manufacturing of this PCB is stopped and they will try to resolve with in a week. from then everytime i call them after a week they are just keeping on postponing to next week. now it is already more than 2 months and again they have postponed to next week. from past 5 days everyday i call them and ask them to connect me to their manager they keep telling i will get a call back with in 24 hours and not even once i got a call back.
They are not even ready to give me a replacement and they tell they dont have that policy.
They had told it will be ready on OCTOBER 4th now again they postponed to 10th oct.
They are not taking this seriously and i have waited long enough. If they are not able to repair it then i need a replacement.
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