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Infosys BPO Services Complaints & Reviews

infosysservice.in
2.5
Updated: Jul 21, 2023
Complaints 106
Resolved
52
Unresolved
54
Good! Infosys BPO Services values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Infosys BPO Services step up their efforts to fully resolve all complaints 👍
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Infosys BPO Services reviews & complaints page 2

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N
NeelaPavan
Aug 26, 2021
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Hello Sir/madam

I have taken the assessment for infosys but I have not received the result. Kindly do check and do the needful. I am waiting for your response. Hoping for a positive response.
Infosys BPO Services customer support has been notified about the posted complaint.
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    P
    pratikbhosale088
    Aug 10, 2021
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    Address: Embassy Phase 2, Hinjewadi

    Hello, My final settlement and clearance with Infosys BPM is still pending. The estimated timeframe was 45 days and still they have not given me any settlement amount and neither they have provided any documents. I have sent them multiple emails and had phone calls as well, but there is no response.
    Infosys BPO Services customer support has been notified about the posted complaint.
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      J
      jaijagadeesho
      Aug 4, 2021
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      Request to Delete my account from your database

      Dear Infosys Team,
      I have an account in your database with the name JAI JAGADEESH O ([protected]) and the email address that is linked to the account is [protected]@gmail.com.
      Meanwhile, for some reason I have decided not to use this account again, therefore I request that you kindly delete my account from your database and wipe all the notifications if any.
      Thank you

      Jai Jagadeesh O
      [protected]@gmail.combr...
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      R
      ranjan.akanksha
      Apr 21, 2021
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      To withdraw the application for applied job

      I have applied for SAP ABAP developer but I was to get my resume deleted because I think it not suitable for me. so kindly delete my resume from the database....
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      A
      Akanksha12akku
      Apr 21, 2021
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      I have applied for sap abap Developer but i was to get my resume deleted from database because I think is not suitable for me. So plz kindly deleted my resume from database ..
      Infosys BPO Services customer support has been notified about the posted complaint.
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        G
        gausi93
        Mar 16, 2021
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        I have applied for AWS developer but i want to get my resume deleted from database because i dnt think i am suitable for that profile. so please help me in this subject
        +1 photos
        Infosys BPO Services customer support has been notified about the posted complaint.
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          A
          anuraggs
          from Hyderabad, Telangana
          Oct 30, 2020
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          I have been charged a wrong charge of 6500rs on my credit card.
          Transaction details of which are neither available in my messages, Paytm or email id.
          Its only seen in Credit card bills against Paytm. No option in mobile app or website to book the same. The customer care BOT is useless. This is not the first time ICICI has charged me wrongly and provided wrong information while asked for help.
          I want the wrong charge removed ASAP, and where do I file the complaint ?
          Infosys BPO Services customer support has been notified about the posted complaint.
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            V
            Vimnar
            Jun 7, 2020
            Resolved
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            Resolved

            A message from BP PARTYM came regarding online data entry. In which no money was needed and was just to type the 200 word images and get paid but after submitting the job they started asking fro money and till now I have paid them 2100 and when they started to ask for 3111 I stoped and decided to complaint.
            +3 photos
            Jun 7, 2020
            Complaint marked as Resolved 
            Company name is not Infosys BPO it's GS SERVICES
            Infosys BPO Services customer support has been notified about the posted complaint.
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              T
              TijiThomas
              Feb 22, 2020
              Resolved
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              Resolved

              pf transfer

              Dear sir/madam,

              This is with reference to my pf transfer of account pybom[protected]. I had submitted pf transfer request multiple times and infosys is not processing it. I had submitted concern through infosys alumni portal as well. But i haven't received any updates from infosys yet. Could you please help me to get the pf account with infosys to be transfered to my present account krtvm[protected].
              br...
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              A
              Anchal S
              from Pune, Maharashtra
              Jul 2, 2019
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              My pf is pending with infosys. I have sent all the documents but still did not get it back in my name.

              I earlier got a mail from them that my pf accumulations is still pending with infosys employees' provident fund. I was asked to take necessary action and i provided form 19, form 13 and a scanned copy of adhar card. But did not get any response.

              Employee number : 666905
              Dol : 7/31/2015

              Py/bom/10088/260143
              Uan #[protected]
              Infosys BPO Services customer support has been notified about the posted complaint.
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                R
                Ragu145
                from Bengaluru, Karnataka
                May 23, 2019
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                Address: 560100

                I did not apply for one assist but they activated in my icici account on credit card so please cancel this plan asap and please check with my below icici account details and credit card no and cancel this plan at the earliest

                Please try to avoid this kind of plan activations and if they are not resolving this issue then i definetly cancel my credit card from icici

                Icici account no:[protected]

                Credit card no: [protected]
                Infosys BPO Services customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                Greetings from OneAssist!!!

                We regret any inconvenience caused to you.

                We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

                Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                Looking forward to hear from you.

                Regards

                Team OneAssist
                Reply
                I am from Telangana. I was selected through off campus (TASK) as system engineer. The drive was happened in March 22. Still now I have not received offer letter from infosys. Can I know when it will send offer letters to the selected students.
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                  N
                  Nishasasikumar
                  May 20, 2019
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                  Hi
                  I am an ex infoscion and currently in need of my experience letter from infosys. I have been trying to request for my experience letter through iservecentrale but it says no documents available in my edocket. When i email [protected]@infosys.com, it's says to raise a request via iservecentrale portal.
                  I am unable to request it through the portal as it first have a suitable request type i could choose the drop down menu provided.
                  Please help.
                  I worked in infosys bangalore from 11 september 2006 to 5 september 2008.
                  Thanks in advance
                  Infosys BPO Services customer support has been notified about the posted complaint.
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                    M
                    mahavirsingh9
                    from Mumbai, Maharashtra
                    Apr 24, 2019
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                    regarding pf transfer.

                    Dear sir,

                    I have submitted my transfer form 13 online and it is showing status as accepted by field office. But still its not reflecting in my passbook. Its been almost 2 months.

                    Please do needful.

                    I have tried to call on pf office p. R. O no so many times but nobody is picking the phone.
                    There is no any response.

                    Please take action asap.

                    Below are my pf details:br...
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                    R
                    Rishi_Bhore
                    from Mumbai, Maharashtra
                    Jan 3, 2019
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                    pf transfer infosys bpo

                    Address: 411015

                    Dear all,

                    I had left infosys bpo in 2013and i have applied for pf transfer many time. I have raised complaint but no luck.

                    Even my present organization sent mails, transfer forms but no reply from infosys.

                    Please transfer amount to uan number[protected].

                    Please acknowledge the above request and revert for the same.

                    Many thanks

                    Rishikesh bhore
                    Emp...
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                    S
                    Sanvika Sanvi
                    from Udupi, Karnataka
                    Dec 13, 2018
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                    Address: 560056

                    I cheated by the person called mr. Sumesh who told he s the hr manager... He sent fake offer letter in the name of mr. Atul sehgal and joining lettet, appointment letter and collected 10000 through google pay... On the documentation day i called him more than 100 times he didnt picked my call and not even responded to my messages.. I asked to give back my money but he is not responding... Infosys will never send offer letters in personal emails... Please help to get back my money
                    I have all the emails, call recordings and whatsapp conversation

                    Fraud phone number
                    [protected]
                    Infosys BPO Services customer support has been notified about the posted complaint.
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                      S
                      Santosh Bhosikar
                      from Mumbai, Maharashtra
                      Dec 5, 2018
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                      Address: Thane, Maharashtra, 421501
                      Website: [email protected]

                      I am deepak i got call from one of the employee dg services named sweta and she tell me regarding this form filling job and after listening to her i thought of check this out and at the time of registration when i read agreement which i found 3 months old and at the time of verification after listening i clearly said i am not interested but they still registered me and when i called them back to ask regarding this at first they didn’t pickup but when they do they said if you quite now you have to pay 4900 and with no other choice i completed those form after spending 8 days to complete and 2 days to check those form i submitted and even in that case they give me false qc reort, and one advocate keep mailing and messaging me to send money and threatening me please look into this matter. Hoping your consideration in this regard and the
                      Infosys BPO Services customer support has been notified about the posted complaint.
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                        B
                        baburamesh538
                        from Bengaluru, Karnataka
                        Oct 1, 2018
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                        pf transfer

                        Address: 560100

                        Hi team,

                        I am ramesh babu ex employee of infosys bpm id 525200.
                        Which i planed to transfer my pf amount from infosys to current organization, which i did all online formalities from current organization and sent a copy through courier (Courier id : [protected]) which is already collected by infosys pf team. Which there is no response from the infosys side

                        Thanks & regards,
                        Ramesh babu d
                        Employee...
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                        K
                        Kuntum ansari
                        from Patharia, Madhya Pradesh
                        Jul 21, 2018
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                        Address: 560100

                        There is No direct contact with infosys helpdesk for ex employees I have been chasing you guys over email and phone number on [protected] but no response at all it's been months for a small task
                        My issue is to get a approval of my KYC details on PF account
                        I have send email as well
                        I have even send email to ex business HR who is still there but no response
                        I have given so much contribution to this organisation but I am not getting such a small help
                        If this section has really meant to resolve the complains
                        Can you please help me and provide a direct contact who can solve this issue
                        +1 photos
                        Infosys BPO Services customer support has been notified about the posted complaint.
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                          U
                          Uma Vijayan
                          from Chennai, Tamil Nadu
                          Apr 3, 2018
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                          Address: 600024

                          I am uma deivasigamani, rs.826/- has been deducted from my account as dp charges ([protected] dp charges till feb '18.
                          I have never activated and used my demat account till now. There was no prior notice. I have not received any deduction previous.

                          Message to my mobile. I need justice and my money back immediately to my account no.[protected].

                          Regards
                          Uma
                          Infosys BPO Services customer support has been notified about the posted complaint.
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                            V
                            Vani2793
                            from Visakhapatnam, Andhra Pradesh
                            Apr 3, 2018
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                            Resolved

                            cheating ppl to get a job...in infosys

                            Address: 522003

                            Hii evry1... M gng 2 start with a name called ajay kumar timmpa devendrapaa (Senior associative consultant nd hr who supplies man power to the infosys banglore electronic city by taking lotssss of money frm the ppl) aswath nandhan, adithta who works at same branch and superiors to ajay. How v r here bez of sai mahesh who supplies ppl to mnc compines thru back door now he works in pune nd he is frm guntur... Bez of him me and my sister is...
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