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Infosys BPO Services Complaints & Reviews

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Updated: Dec 8, 2025
Complaints 112
Resolved
52
Unresolved
60
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Infosys BPO Services reviews & complaints page 2

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R
RammohanNaidu
Mar 24, 2022
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I joined in Collabera Technologies pvt ltd in 01/Feb/2022, i didn't get any salary from their end no one answering and responding my call and mails, I have loses two more opportunities for other companies, am very struggle with my commitments, please look on this issue and please help on this.

My client - Infosys
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Hi, could please update on it
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    Srinivasa Prasanna Kumar P
    Mar 24, 2022
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    From Last 2 Months, I started working in Collabera as System Administrator.
    Our Client is infosys.
    From the last 2 months I didn't receive salary from collabera/infosys.
    I called and messaged many times to Collabera's Staff, but they didn't respond to any of my calls and messages.
    This problem is not only mine, all of my teammates are facing the same problem.
    Please kindly resolve my problem.
    Infosys BPO Services customer support has been notified about the posted complaint.
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      Sun777jeet
      Mar 20, 2022
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      Address: Akorhi gola

      Hii I am very interested in this group
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        Kavya597
        Feb 27, 2022
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        Hello all,

        I have been interviewed for a position for infosys.I cleared tehcnical interview and submitted all the documents they asked me to. I got a call from one of infosys team to discuss about package. My package back then was 4 lpa and I already have an offer with 7 lakhs so I am expecting 9 lpa, but she mentioned that she wont be able to give more than 7. I tried to negotiate but no luck, so I agreed with 7 lpa.

        After few days she called me back and mentioned that she cant provide more than 5.5 lpa as it is maximum account can provide. The same repeated, I tried to negotiate, she mentioned that if I was not ok with 5.5 lpa, then my process will be ended from here. I dont have any other option, so said okay fine, I am good with 6. She said fine, I will proceed with 5.5.

        After few more days, she called and mentioned, sorry we cant procced further, we need more experienced persons. Till here I am disappointed but fine. Then I received a mail like this from her------

        Hi ----,

        Thank you for taking the time to interview with Infosys.

        We regret to inform you that currently we are unable to meet your expectations and will not be able to proceed further with your application.

        We will, however, save your profile in our database and will connect with you (Candidate ID: ----) if there is a relevant opportunity in future.

        We wish you the best in your professional endeavors.

        Best regards,

        Talent Acquisition
        Infosys Limited

        Seriously??? Expectations??? I am okay with 5.5 lpa and no joining bonus. I was soo helpless and wrote a reply mail

        Hello Team,

        Greetings of the day

        This is regarding the call I received from ----- from Infosys team. I have been told that I need more relevant experience, hence I am not allowed to proceed further. But in this email I can see “ we are unable to meet your expectations ".

        Could you please clarify me with the correct reason for this. Additionally I have also mentioned that I am completely fine with package of 5.5 lakhs per annum.

        Looking forward to hearing from you

        Thanks and Regards
        ---

        Till now there is no reply. Please dont do these!!!
        Infosys BPO Services customer support has been notified about the posted complaint.
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          Swastika21
          Dec 23, 2021
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          I attended may June off campus drive for btech 2021 for system engineer and got rejection mail on 9 June.
          Then I received a mail from them on 25 November that they will announce interview dates for shortlisted candidates of may june exam by 7 December after filling their survey form.
          But till now I haven't received interview dates from them
          Infosys BPO Services customer support has been notified about the posted complaint.
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            Namrita Punera
            Oct 17, 2021
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            I have not received my consignment.

            Consignment no - D82697394

            Its already been soo many days
            Its my work stoppage
            I have already raise a query for it but no response
            Infosys BPO Services customer support has been notified about the posted complaint.
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              Gtm9999
              Sep 25, 2021
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              Yesterday
              Infosys BPO Services customer support has been notified about the posted complaint.
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                suchi156
                Aug 31, 2021
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                Dear Sir/Madam,

                I had applied for one job application in Infosys job portal with mail id: [protected]@gmail.com but as the interview scheduled date got extended repeatedly I had withdrawn that application. But now after that I am unable to apply for any new job opening in Infosys and its shwoing another application is already exists.

                Kindly delete old application details from your database so that I can apply for new opening.

                Thanks,
                Suchismita Mohapatra
                Infosys BPO Services customer support has been notified about the posted complaint.
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                  NeelaPavan
                  Aug 26, 2021
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                  Hello Sir/madam

                  I have taken the assessment for infosys but I have not received the result. Kindly do check and do the needful. I am waiting for your response. Hoping for a positive response.
                  Infosys BPO Services customer support has been notified about the posted complaint.
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                    pratikbhosale088
                    Aug 10, 2021
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                    Address: Embassy Phase 2, Hinjewadi

                    Hello, My final settlement and clearance with Infosys BPM is still pending. The estimated timeframe was 45 days and still they have not given me any settlement amount and neither they have provided any documents. I have sent them multiple emails and had phone calls as well, but there is no response.
                    Infosys BPO Services customer support has been notified about the posted complaint.
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                      Akanksha12akku
                      Apr 21, 2021
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                      I have applied for sap abap Developer but i was to get my resume deleted from database because I think is not suitable for me. So plz kindly deleted my resume from database ..
                      Infosys BPO Services customer support has been notified about the posted complaint.
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                        gausi93
                        Mar 16, 2021
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                        I have applied for AWS developer but i want to get my resume deleted from database because i dnt think i am suitable for that profile. so please help me in this subject
                        Infosys BPO Services customer support has been notified about the posted complaint.
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                          anuraggs
                          from Hyderabad, Telangana
                          Oct 30, 2020
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                          I have been charged a wrong charge of 6500rs on my credit card.
                          Transaction details of which are neither available in my messages, Paytm or email id.
                          Its only seen in Credit card bills against Paytm. No option in mobile app or website to book the same. The customer care BOT is useless. This is not the first time ICICI has charged me wrongly and provided wrong information while asked for help.
                          I want the wrong charge removed ASAP, and where do I file the complaint ?
                          Infosys BPO Services customer support has been notified about the posted complaint.
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                            Vimnar
                            Jun 7, 2020
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                            Resolved

                            A message from BP PARTYM came regarding online data entry. In which no money was needed and was just to type the 200 word images and get paid but after submitting the job they started asking fro money and till now I have paid them 2100 and when they started to ask for 3111 I stoped and decided to complaint.
                            Jun 7, 2020
                            Complaint marked as Resolved 
                            Company name is not Infosys BPO it's GS SERVICES
                            Infosys BPO Services customer support has been notified about the posted complaint.
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                              Anchal S
                              from Pune, Maharashtra
                              Jul 2, 2019
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                              My pf is pending with infosys. I have sent all the documents but still did not get it back in my name.

                              I earlier got a mail from them that my pf accumulations is still pending with infosys employees' provident fund. I was asked to take necessary action and i provided form 19, form 13 and a scanned copy of adhar card. But did not get any response.

                              Employee number : 666905
                              Dol : 7/31/2015

                              Py/bom/10088/260143
                              Uan #[protected]
                              Infosys BPO Services customer support has been notified about the posted complaint.
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                                Ragu145
                                from Bengaluru, Karnataka
                                May 23, 2019
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                                Address: 560100

                                I did not apply for one assist but they activated in my icici account on credit card so please cancel this plan asap and please check with my below icici account details and credit card no and cancel this plan at the earliest

                                Please try to avoid this kind of plan activations and if they are not resolving this issue then i definetly cancel my credit card from icici

                                Icici account no:[protected]

                                Credit card no: [protected]
                                Infosys BPO Services customer support has been notified about the posted complaint.
                                Dear Customer,

                                Greetings from OneAssist!!!

                                We regret any inconvenience caused to you.

                                We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

                                Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                                Looking forward to hear from you.

                                Regards

                                Team OneAssist
                                I am from Telangana. I was selected through off campus (TASK) as system engineer. The drive was happened in March 22. Still now I have not received offer letter from infosys. Can I know when it will send offer letters to the selected students.
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                                  Nishasasikumar
                                  May 20, 2019
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                                  Hi
                                  I am an ex infoscion and currently in need of my experience letter from infosys. I have been trying to request for my experience letter through iservecentrale but it says no documents available in my edocket. When i email [protected]@infosys.com, it's says to raise a request via iservecentrale portal.
                                  I am unable to request it through the portal as it first have a suitable request type i could choose the drop down menu provided.
                                  Please help.
                                  I worked in infosys bangalore from 11 september 2006 to 5 september 2008.
                                  Thanks in advance
                                  Infosys BPO Services customer support has been notified about the posted complaint.
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                                    Rishi_Bhore
                                    from Mumbai, Maharashtra
                                    Jan 3, 2019
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                                    Address: 411015

                                    Dear all,

                                    I had left infosys bpo in 2013and i have applied for pf transfer many time. I have raised complaint but no luck.

                                    Even my present organization sent mails, transfer forms but no reply from infosys.

                                    Please transfer amount to uan number[protected].

                                    Please acknowledge the above request and revert for the same.

                                    Many thanks

                                    Rishikesh bhore
                                    Emp id - 949456
                                    Pf number: kn / bn / 34177 / 46153
                                    [protected]@gmail.com
                                    Infosys BPO Services customer support has been notified about the posted complaint.
                                    Hello SIR I Swapna Das on 10.08.2017 registration against company (Symetric Services ) offline form filling job, but till now Symetric Services not provide me job, till now not refund my registration charges Rs.15050.00. So I would request to you please refund reg. chg. Rs.15050.00 as early as possible.
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                                      Sanvika Sanvi
                                      from Udupi, Karnataka
                                      Dec 13, 2018
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                                      Address: 560056

                                      I cheated by the person called mr. Sumesh who told he s the hr manager... He sent fake offer letter in the name of mr. Atul sehgal and joining lettet, appointment letter and collected 10000 through google pay... On the documentation day i called him more than 100 times he didnt picked my call and not even responded to my messages.. I asked to give back my money but he is not responding... Infosys will never send offer letters in personal emails... Please help to get back my money
                                      I have all the emails, call recordings and whatsapp conversation

                                      Fraud phone number
                                      [protected]
                                      Infosys BPO Services customer support has been notified about the posted complaint.
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                                        Santosh Bhosikar
                                        from Mumbai, Maharashtra
                                        Dec 5, 2018
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                                        Address: Thane, Maharashtra, 421501
                                        Website: [email protected]

                                        I am deepak i got call from one of the employee dg services named sweta and she tell me regarding this form filling job and after listening to her i thought of check this out and at the time of registration when i read agreement which i found 3 months old and at the time of verification after listening i clearly said i am not interested but they still registered me and when i called them back to ask regarding this at first they didn’t pickup but when they do they said if you quite now you have to pay 4900 and with no other choice i completed those form after spending 8 days to complete and 2 days to check those form i submitted and even in that case they give me false qc reort, and one advocate keep mailing and messaging me to send money and threatening me please look into this matter. Hoping your consideration in this regard and the
                                        Infosys BPO Services customer support has been notified about the posted complaint.
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