Infosys — Credit Card Bill Wrong Charge

I have been charged a wrong charge of 6500rs on my credit card.
Transaction details of which are neither available in my messages, Paytm or email id.
Its only seen in Credit card bills against Paytm. No option in mobile app or website to book the same. The customer care BOT is useless. This is not the first time ICICI has charged me wrongly and provided wrong information while asked for help.
I want the wrong charge removed ASAP, and where do I file the complaint ?
Was this information helpful?
No (0)
Yes (0)
Infosys BPO Services customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Infosys BPO Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    111
    Pending
    0
    Resolved
    51
    Infosys BPO Services Phone
    +91 91 6956 3137
    Infosys BPO Services Address
    1K, Near Math Intermediate Collage, , Math Ward, Lar town, Deoria, Uttar Pradesh, India - 274502
    View all Infosys BPO Services contact information