Claimed

Infrastructure Development Finance Company [IDFC] Complaints & Reviews

1
Updated: Dec 17, 2025
Complaints 674
Resolved
123
Unresolved
551
Contacts

File a complaint to Infrastructure Development Finance Company [IDFC]

Having problems with Infrastructure Development Finance Company [IDFC]?

File a complaint and get it resolved by Infrastructure Development Finance Company [IDFC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Infrastructure Development Finance Company [IDFC] reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
R Vimal
from Navi Mumbai, Maharashtra
Apr 13, 2022
Report
Copy

I see a loan account in my CIBIL from IDFC bank. Amount: 10, 000. It's realated zip paylater. The Zip paylater service is not available since a long. And IDFC bank was the first lender. Later the lender was also changed. But IDFC bank has not closed the loan account even after writing to them many times. Since September 2021 I am writing to them. Very frustrating...
Consumer complaints, kindly help close this fake loan account.
Loan account number: 40644174.
Date opened:[protected]
Date reported:[protected]
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Apr 18, 2022
Updated by R Vimal
No response yet!!
Apr 20, 2022
Updated by R Vimal
It's already been more than 6 months. No resolution yet. @Consumer complaints, kindly do the needful. Otherwise I may need to take legal action or go and create a scene at any of the IDFC branch with the permission of reputed people. Kindly help consumer complaint team. Totally fed of this bank
Apr 20, 2022
Updated by R Vimal
Please do the needful
Apr 20, 2022
Updated by R Vimal
I hope consumer complaints platform will not fail
Apr 29, 2022
Updated by R Vimal
@ consumer complaints, no updates so far and the loan account is not closed still
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jabeen Fathima
    from Bengaluru, Karnataka
    Mar 29, 2022
    Report
    Copy

    I was contacted by IDFC Bank to purchase a personal loan from them. I had no idea what the implications would be, and the money was deposited to my account with a 15% return on investment, whilst other banks offered less than 10%.

    When I contacted them to share the foreclosure letter, I was astonished to see that they had added a 5% penalty on the principle amount, plus taxes, which would total nearly $50, 000 if you acquired a ten-lakh loan.

    One of the customer service representatives advised me not to foreclose on the loan since they may offer me a lower return. I've sent many emails and called customer service, but have received no answer.

    @IDFC Bank, please provide the highest ROI to customers that pay on time.

    Sharan, your customer service representative, is the worst person I have ever met
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pemmarajusatyasri
      Mar 23, 2022
      Report
      Copy

      INFRA BONDS: IDE0225435 MATURED ON 21ST MAR 2022.BUT AMOUNT NOT RECEIVED

      BANK DETAILS ARE UPDATED ON 5TH MAR 2022
      AND THE REQUEST ID IS:: ID95325641

      mail:: [protected]@gmail.com

      mobile::[protected]
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        jca
        from NEW DELHI, Delhi
        Mar 23, 2022
        Report
        Copy

        My redemption payment under folio no. Ide0112426 not released.Due to wrong adress written by idfc, the payment not delivered . I have already submitted email on 21.06.2012 for adress correction which was done by idfc vide their forwarding letter no. R/idfe/5002683 dated 15.06.2012.Despite this wrong adress written due to which payment not received .My emails regarding this to idfc dated 15.03.22 &23.03.22 even not responded.
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          nupurgirdhar1983
          from Delhi, Delhi
          Mar 22, 2022
          Report
          Copy

          I have IDFC FIRST BANK- INFRA BOND TRANCHE 1/ FY2011
          Folio No: IDA0311015
          This got matured in 2020 and I have been following up to get the maturity amount credited to the right bank account.
          I got confirmation that my correct account is registered but amount is still to be credited.
          Last Ref No: NAV/STAT/IDFA/215184/13302525
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manjunath 7
            Mar 22, 2022
            Report
            Copy

            Loan of 78 k was availed from IDFC at 14% rate of interest was informed & when our loan was disbursed & paid for 10 months now the outstanding is 70 k when asked at chandra layout customer care center they are mentioning the loan is of 90 k & 30% is the interest rate.

            Its a scam, Yes they run ECS for 4 times a month & collect bonus charges from every customers.

            Kindly take necessary action's.
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              krisna22
              Mar 21, 2022
              Report
              Copy

              IDFC limited 8 percent infrastructure bonds TRanche 2 (FIN year 2010-11), redeemed in March 2021, redemtion amount not credited into account. Bonds not held in physical form. Amount invested in my name as given above
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
              Mar 22, 2022
              Updated by krisna22
              Matter Resolved, thanks for providing a platform to register complaints
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                raztamang
                from Tezpur, Assam
                Mar 19, 2022
                Resolved
                Report
                Copy
                Resolved

                Toll Deducted Twice

                Toll was deducted twice for vehicle no AS02AE6221 at Mikirati Hawaigaon Toll Plaza on 19/03/2022 at 14:29 and at 14:45 respectively, Rs 80 each amounting to Rs 160. Received screenshot of SMS were attached.
                IDFC Customers were not responsive.
                Requesting to do needful from your end.

                Thanks
                [protected]...
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy
                K
                Kanaujia rajesh
                from Delhi, Delhi
                Mar 11, 2022
                Report
                Copy

                Address: C-410, Ideal Apartment , Pocket 6, Sector 1A, Dwarka New Delhi 110045

                FOLIO NO. IDB0204245, Name Rajesh Kanaujia
                I am writing mails to KFin Tech since last 1 year on redumption of my bonds.
                They have taken all details like Copy of PAN, cancelled cheque and other details.
                Now they are telling that they have redemmed these bonds in some another account person in Feb 2016 at Saraswat Bank Vaibhav Complex new delhi in Account no : [protected]
                How the Bank can do this mistake, As they are having my details with them.
                Its a fraudulent practice adopted by bank .
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sutapa M
                  Feb 26, 2022
                  Report
                  Copy

                  Infra bond tranche 1 & 2

                  Address: PURVA HIGHLAND, KANAKAPURA ROAD

                  I have been interacting with KFINTECH wherein I had submitted my BOND certificate on maturity dated Feb 2021 and Nov 2021 respectively

                  As of now after repeated follow ups I have received inly one payment and the other is being bluffed about stating the same payment with both the folios. only one payment was sent to ne on 30/12/2021.

                  Please HELP

                  Call me
                  FOLIO:IDD0294278 & IDB0323465...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  N
                  nand kishore attri
                  from Dehradun, Uttarakhand
                  Feb 26, 2022
                  Report
                  Copy

                  Sir,
                  I would like to inform that I had been allotted 4 (four) 'IDFC Long Term Infrastructure Bond- Tranche 2" of Rs.5000 each, as per Distinctive number from [protected] to [protected] (INE043D07385) vide certificate No. Series 2-80611 dated 21.02.2011 which was matured with a maturity value of Rs. 10800 each as on 21.02.2021. However no payment on maturity and redemption of said bonds has been received by me till date even after lapse of several months.
                  I am furnishing details of my bank account as under for your ready reference and consideration.
                  1. Bank: State Bank of India, Branch IIP Township Dehrad Dehradun IIP Township Mohakampur Dehradun Uttarakhand 248005
                  2. S/A/c No.[protected]
                  3. IFSC Code: SBIN0002359
                  4. MICR Code:[protected]
                  5. CIF No.[protected]
                  6. Account Holder Name: NAND KISHORE ATTRI
                  7. Aadhar No.[protected]
                  8. PAN No.ADKPA5412H
                  9. E.mail.id : [protected]@gmail.com
                  You are requested to kindly look into the matter of delay in releasing my payment by IDFC Ltd. on redemption of above four bonds and arrange to release the payment to my above mentioned account forthwith.
                  An early action is solicited which shall be highly appreciable.
                  Thanking you in anticipation of your early and favourable action in the matter
                  Yours faithfully,
                  (NAND KISHORE ATTRI)
                  Mobile No.[protected]
                  Address: Near Punjab National Bank, Post office Road, Post Office Balawala, Dehradun (Uttarakhand) PIN -248161,
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    bsbhat_bayadi
                    Feb 25, 2022
                    Report
                    Copy

                    Address: achutha gowda b, balila, sullia t.q - 574212, mob : 9449258603.

                    I applied idfc infra development bond tr-3 sr[protected] bond wide clint id : idc0000671. how ever only once interest credit rs. 1650.00 on interest period 30/03/2011 to 29/03/2012. how ever my original bond still not received
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      tanhussain
                      from Pune, Maharashtra
                      Feb 23, 2022
                      Report
                      Copy

                      Address: KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai 600031

                      My IDFC Bonds (4 in nos) were to mature on Dec 30, 2021. Have not received any money that is due to me.
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                      RL. No. is 262060
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pramin
                        from Pune, Maharashtra
                        Feb 21, 2022
                        Report
                        Copy

                        Inspite of multiple follow up (series of emails) with Kfintech and I have uploaded details on 6th Jan 2022 till date not received maturity amount for folio number 0281412.
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sampada D
                          Feb 9, 2022
                          Report
                          Copy

                          I have written to them so many times, that the link which is present to update bank details doesnt work.
                          https://ris.kfintech.com/clientservices/isc/coacob.aspx
                          Errors saying "Select account type"

                          https://ris.kfintech.com/clientservices/bonds/bankmandate/bankmandate.aspx .
                          Errors saying INVALID Folio number : IDD0264149.

                          I have emailed all relevant documents for BANK detail updation, but I have not received any confirmation for money transfer.

                          They keep sending back reply saying update details .with same above link, which is not working .

                          Please help
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            arun0304
                            from bhilai, Chhattisgarh
                            Feb 8, 2022
                            Report
                            Copy

                            Address: PLOT-2, STREET-15/B, PRAGATI NAGAR, RISLAI, BHILAI, CHHATTISGARH, PIN-490006

                            I have purchased 4 no. of IDFC Bond on 30/12/2011, which is matured on 30/12/2021, but till date i have not received maturity amount. Pl. do the needful & inform the status.

                            DETAILS OF APPLICANT & BOND:

                            APPLICANT NAME: ARUN KUMAR SINGH

                            APPLICATION NO.[protected]

                            BENIFICIARY A/C NO. IN[protected]
                            RL NO 244966, REF NO. 260635,
                            FOLIO NUMBER: IDD0366208

                            Regards
                            Arun Kumar Singh
                            Mob. [protected] / [protected]
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Krishnababu Janakiraman
                              Feb 8, 2022
                              Report
                              Copy

                              Please refer IDFC infra bond Regd folio No IDD0237060. I have invested Rs. 20000/ for FOUR bonds with a maturity value Rs. 11840 / each so the total value of the bond is Rs.47360.
                              After long persuasion the registrar of the bond issue K Fin tech has credited only Rs 41888/ in my account .on 01/02/2022

                              Reminders sent to the registrar and the IDFC bank to remit the balance amount Rs . 5472 /, but no one is responding or replying .

                              Please do needful to credit into my account.
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kumar Shriram
                                from KOLKATA, West Bengal
                                Feb 4, 2022
                                Report
                                Copy

                                Address: Mumbai

                                From : Shriram Kummar ([protected]@gmail.com)
                                To : einward.[protected]@kfintech.com
                                Subject : Fwd: Buyback Procedure
                                Date : 22/01/2022 12:01

                                To
                                MANI SHEKHAR
                                Corporate Registry
                                KFin Technologies Pvt. Ltd.
                                Selenium Tower B, Plot 31-32, Gachibowli,
                                Sir,
                                With reference to your mail dated 10th Jan 2022, it is submitted that my account has not been yet credited till today on the time period of 8 or 10 days given by you. I have requested since 19th December 2021 for redemption of 4 IDFC BONDS, which was already matured on 30th December 2021. How much more time I have to wait?? Please do the needful at the earliest.
                                Thanking you.
                                Yours faithfully
                                Shriram Kumar

                                Despite repeated requests through several emails, I am still waiting for redemption of matured bonds. All documents have already submitted through emails dated 19.01.21, 21.01.21, 24.01.21 etc. No positive response have received till now. My account was credited with Re 1 twice on 21.01.21 and 03.01.22.
                                Expected an early solution.
                                Thanks.
                                Shriram Kumar
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                Feb 04, 2022
                                Updated by Kumar Shriram
                                My account is still not credited with redemption amount.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ashneer Kaur
                                  Feb 4, 2022
                                  Report
                                  Copy

                                  Main Apna loan sara kam karna chahta hun per company wale Mere Ko Nahin Bata rahe hain ki mera loan kitna hai Hai Kitna bataya hai
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    aubapat
                                    from Bhopal, Madhya Pradesh
                                    Feb 3, 2022
                                    Report
                                    Copy

                                    Maturity proceeds of the abobe bonds have not been received. Details are as follows

                                    Bondholder Name : ANJALI UPENDRA BAPAT,
                                    Unit : IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 3
                                    Folio No : IDC0242789
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit