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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: Jan 2, 2026
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Infrastructure Development Finance Company [IDFC] reviews & complaints page 3

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S
Sarika Gawde
Jun 4, 2022
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Hi

I have invested in IDFC infra bonds 10 years back and on maturity they sent a DD but with a spelling mistake in my name.
When I contacted them to correct the mistake and arrange to send me a new DD with the correct name and that I am ready to post the previous incorrect DD, but they kept on sending me emails about a list of documents and forms to be submitted, they haven't even sent me the forms they are talking about.
It appears to me that they are trying to avoid giving my hard earned money back and that the spelling mistake in the name has been a deliberate attempt to avoid paying my money.

It's a mistake done by their staff, they should correct it by sending me a correct DD instead of asking me ( after 10 years ) to submit number of different forms and documents. They have my foilo number and all the information already with them, which is sufficient to issue DD in the proper name.

Please I need help in this matter. Any help will be highly appreciated.

Thanks
Sarika
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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    N
    nagara99999
    from Delhi, Delhi
    May 3, 2022
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    I had accepted some payments on 30-04-22 through their machine but payment has not been released to my account and some payments had to be reverted to customer as slip had not been generated and should not have been deducted from my customers account as it was a debit card but it was deducted than it should have credited back at earliest but still not reverted. Two other payments which were accepted by machine and charge slip also generated should have been credited to my account but still not credited. I feel we should stay away from such banks who do not provide good service to customers like Idfc bank.
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
    May 03, 2022
    Updated by nagara99999
    Mob. [protected]
    Vikram
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      V
      vinod kashyap K R
      May 1, 2022
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      IDFC bank fastag forcing customer to keep minimum balance in the fastag account 150 Which is illegal asper NIHA and supreme court order . I had a balance of 90 RS when I reached the toll, toll charge was RS.50, but it didn't allowed due to minimum balance was not there. when i contacted customer care they are not giving proper support and even after recharge also I have waited 30 min to reflect in my account. please take action reg this.
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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        N
        Naheed801
        Apr 24, 2022
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        Unit : IDFC FIRST BANK LTD – INFRA BOND TRANCHE 1/ FY2012
        FOLIO No: IDD0296444
        Dear sir,
        My late husband, Abdur Rahim, who died due to COVID -19 was holding the infrastructure bond under reference in physical mode.I contacted KFINTECH SERVICE(third party) and uploaded my kyc, death certificate, husband kyc and bank details at your third party site.but after numerous mail correspondence with KFINTECH, I am yet to received my redemption amount.the KFINTECH has been saying that the amount has been credited in my bank account but the bank statement does not shows any credited amount.

        Please help.

        Naheed Parveen
        Wife of late Abdur Rahim

        Account holder name: Naheed Parveen
        Account number:[protected]
        IFSC code:UBIN053019
        MICR Code:[protected]
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
        Apr 24, 2022
        Updated by Naheed801
        Unit : IDFC FIRST BANK LTD – INFRA BOND TRANCHE 1/ FY2012
        FOLIO No: IDD0296444
        Dear sir,
        My late husband, Abdur Rahim, who died due to COVID -19 was holding the infrastructure bond under reference in physical mode.I contacted KFINTECH SERVICE(third party) and uploaded my kyc, death certificate, husband kyc and bank details at your third party site.but after numerous mail correspondence with KFINTECH, I am yet to received my redemption amount.the KFINTECH has been saying that the amount has been credited in my bank account but the bank statement does not shows any credited amount.

        Please help.

        Naheed Parveen
        Wife of late Abdur Rahim

        Account holder name: Naheed Parveen
        Account number:[protected]
        IFSC code:UBIN053019
        MICR Code:[protected]
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          P
          Prakash Panjwani
          Apr 22, 2022
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          Address: 312,SHEIKH MENON STREET, ZAVERI BAZAR, MUM,BAI 400002. INDIA

          Purchased idfc bonds in names of simran prakash panjwani & prakash hiralal panjwani in 2011-12.
          Please guide how to redeem them and nget back the money. My email is ;prakashp.[protected]@gmail.Com
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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            V
            Vineet1975
            from Noida, Uttar Pradesh
            Apr 22, 2022
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            Payment for my above mentioned bond ( folio number IDE0013699) have not been received by me either in my bank account nor in form of physical cheque/DD . Due date for the same was 21 March 2022 .
            I have also sent the self attested copy of bond, adhar card and canceled cheque to the authorised address i.e. KFIN Technologies.
            I am still waiting for any update from the bank .
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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              G
              Apr 20, 2022
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              I want to redeem 10 units of IDFC Enterprise Equity Fund Growth ( Formerly G207 SCEEF), however there is no email id where I can write to. I have not received any statement after 31.3.2008.
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                A
                Arshad baby
                from Bengaluru, Karnataka
                Apr 18, 2022
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                If I check my CREDit score 2 acount activate about person LOAN rs 12000 what the ###... Iam not get any amt .. Any fraud use my details apply LOAN . I don't know which app application use my detail ... But it's fraud
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                Apr 18, 2022
                Updated by Arshad baby
                I check my all bank detail I'm not get any amt ...About personal loan it's showing rs 12000 what the hell how to mis use my proof .. It's totally forads

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                  R
                  R Vimal
                  from Navi Mumbai, Maharashtra
                  Apr 13, 2022
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                  I see a loan account in my CIBIL from IDFC bank. Amount: 10, 000. It's realated zip paylater. The Zip paylater service is not available since a long. And IDFC bank was the first lender. Later the lender was also changed. But IDFC bank has not closed the loan account even after writing to them many times. Since September 2021 I am writing to them. Very frustrating...
                  Consumer complaints, kindly help close this fake loan account.
                  Loan account number: 40644174.
                  Date opened:[protected]
                  Date reported:[protected]
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                  Apr 18, 2022
                  Updated by R Vimal
                  No response yet!!
                  Apr 20, 2022
                  Updated by R Vimal
                  It's already been more than 6 months. No resolution yet. @Consumer complaints, kindly do the needful. Otherwise I may need to take legal action or go and create a scene at any of the IDFC branch with the permission of reputed people. Kindly help consumer complaint team. Totally fed of this bank
                  Apr 20, 2022
                  Updated by R Vimal
                  Please do the needful
                  Apr 20, 2022
                  Updated by R Vimal
                  I hope consumer complaints platform will not fail
                  Apr 29, 2022
                  Updated by R Vimal
                  @ consumer complaints, no updates so far and the loan account is not closed still
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                    J
                    Jabeen Fathima
                    from Bengaluru, Karnataka
                    Mar 29, 2022
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                    I was contacted by IDFC Bank to purchase a personal loan from them. I had no idea what the implications would be, and the money was deposited to my account with a 15% return on investment, whilst other banks offered less than 10%.

                    When I contacted them to share the foreclosure letter, I was astonished to see that they had added a 5% penalty on the principle amount, plus taxes, which would total nearly $50, 000 if you acquired a ten-lakh loan.

                    One of the customer service representatives advised me not to foreclose on the loan since they may offer me a lower return. I've sent many emails and called customer service, but have received no answer.

                    @IDFC Bank, please provide the highest ROI to customers that pay on time.

                    Sharan, your customer service representative, is the worst person I have ever met
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                      P
                      pemmarajusatyasri
                      Mar 23, 2022
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                      INFRA BONDS: IDE0225435 MATURED ON 21ST MAR 2022.BUT AMOUNT NOT RECEIVED

                      BANK DETAILS ARE UPDATED ON 5TH MAR 2022
                      AND THE REQUEST ID IS:: ID95325641

                      mail:: [protected]@gmail.com

                      mobile::[protected]
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                        J
                        jca
                        from NEW DELHI, Delhi
                        Mar 23, 2022
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                        My redemption payment under folio no. Ide0112426 not released.Due to wrong adress written by idfc, the payment not delivered . I have already submitted email on 21.06.2012 for adress correction which was done by idfc vide their forwarding letter no. R/idfe/5002683 dated 15.06.2012.Despite this wrong adress written due to which payment not received .My emails regarding this to idfc dated 15.03.22 &23.03.22 even not responded.
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                          N
                          nupurgirdhar1983
                          from Delhi, Delhi
                          Mar 22, 2022
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                          I have IDFC FIRST BANK- INFRA BOND TRANCHE 1/ FY2011
                          Folio No: IDA0311015
                          This got matured in 2020 and I have been following up to get the maturity amount credited to the right bank account.
                          I got confirmation that my correct account is registered but amount is still to be credited.
                          Last Ref No: NAV/STAT/IDFA/215184/13302525
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                            M
                            Manjunath 7
                            Mar 22, 2022
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                            Loan of 78 k was availed from IDFC at 14% rate of interest was informed & when our loan was disbursed & paid for 10 months now the outstanding is 70 k when asked at chandra layout customer care center they are mentioning the loan is of 90 k & 30% is the interest rate.

                            Its a scam, Yes they run ECS for 4 times a month & collect bonus charges from every customers.

                            Kindly take necessary action's.
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                              K
                              krisna22
                              Mar 21, 2022
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                              IDFC limited 8 percent infrastructure bonds TRanche 2 (FIN year 2010-11), redeemed in March 2021, redemtion amount not credited into account. Bonds not held in physical form. Amount invested in my name as given above
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                              Mar 22, 2022
                              Updated by krisna22
                              Matter Resolved, thanks for providing a platform to register complaints
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                                K
                                Kanaujia rajesh
                                from Delhi, Delhi
                                Mar 11, 2022
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                                Address: C-410, Ideal Apartment , Pocket 6, Sector 1A, Dwarka New Delhi 110045

                                FOLIO NO. IDB0204245, Name Rajesh Kanaujia
                                I am writing mails to KFin Tech since last 1 year on redumption of my bonds.
                                They have taken all details like Copy of PAN, cancelled cheque and other details.
                                Now they are telling that they have redemmed these bonds in some another account person in Feb 2016 at Saraswat Bank Vaibhav Complex new delhi in Account no : [protected]
                                How the Bank can do this mistake, As they are having my details with them.
                                Its a fraudulent practice adopted by bank .
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                  S
                                  Sutapa M
                                  Feb 26, 2022
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                                  Address: PURVA HIGHLAND, KANAKAPURA ROAD

                                  I have been interacting with KFINTECH wherein I had submitted my BOND certificate on maturity dated Feb 2021 and Nov 2021 respectively

                                  As of now after repeated follow ups I have received inly one payment and the other is being bluffed about stating the same payment with both the folios. only one payment was sent to ne on 30/12/2021.

                                  Please HELP

                                  Call me
                                  FOLIO:IDD0294278 & IDB0323465
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                    nand kishore attri
                                    from Dehradun, Uttarakhand
                                    Feb 26, 2022
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                                    Sir,
                                    I would like to inform that I had been allotted 4 (four) 'IDFC Long Term Infrastructure Bond- Tranche 2" of Rs.5000 each, as per Distinctive number from [protected] to [protected] (INE043D07385) vide certificate No. Series 2-80611 dated 21.02.2011 which was matured with a maturity value of Rs. 10800 each as on 21.02.2021. However no payment on maturity and redemption of said bonds has been received by me till date even after lapse of several months.
                                    I am furnishing details of my bank account as under for your ready reference and consideration.
                                    1. Bank: State Bank of India, Branch IIP Township Dehrad Dehradun IIP Township Mohakampur Dehradun Uttarakhand 248005
                                    2. S/A/c No.[protected]
                                    3. IFSC Code: SBIN0002359
                                    4. MICR Code:[protected]
                                    5. CIF No.[protected]
                                    6. Account Holder Name: NAND KISHORE ATTRI
                                    7. Aadhar No.[protected]
                                    8. PAN No.ADKPA5412H
                                    9. E.mail.id : [protected]@gmail.com
                                    You are requested to kindly look into the matter of delay in releasing my payment by IDFC Ltd. on redemption of above four bonds and arrange to release the payment to my above mentioned account forthwith.
                                    An early action is solicited which shall be highly appreciable.
                                    Thanking you in anticipation of your early and favourable action in the matter
                                    Yours faithfully,
                                    (NAND KISHORE ATTRI)
                                    Mobile No.[protected]
                                    Address: Near Punjab National Bank, Post office Road, Post Office Balawala, Dehradun (Uttarakhand) PIN -248161,
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                      bsbhat_bayadi
                                      Feb 25, 2022
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                                      Address: achutha gowda b, balila, sullia t.q - 574212, mob : 9449258603.

                                      I applied idfc infra development bond tr-3 sr[protected] bond wide clint id : idc0000671. how ever only once interest credit rs. 1650.00 on interest period 30/03/2011 to 29/03/2012. how ever my original bond still not received
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                        tanhussain
                                        from Pune, Maharashtra
                                        Feb 23, 2022
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                                        Address: KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai 600031

                                        My IDFC Bonds (4 in nos) were to mature on Dec 30, 2021. Have not received any money that is due to me.
                                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                        RL. No. is 262060
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