Infrastructure Development Finance Company [IDFC] — Credit not received

Address:

Corporate office Naman Vhambers C-32 G Block Bandra Kurla Complex Bandra East Mbai 400061

I have shifted from Mumbai to Bangalore
When they have confirmed that the Dd is returned in postal return from my old address I mailed to them
They have asked to upload documents on their link
But when we upload the details of Bank it says wrong IFSC code even though it is right
I even sent the hard copies to Hyderabad which they have acknowledged but till date I have not got the credit
I have been mailing to kintech from April but everytime I get an automated response and the same solution
The details at as follows:
Series 2. 51494. ISN INE043D07435

Registered folio no IDC0233220
Certificate no 233220

Name Shaila Jayram Shetty

No of bonds. four only

Distinctive nos.[protected][protected]