[Resolved]  Inkgrid.com — Cancellation and refund of order 278444

Address:	New Delhi, Delhi, 110015
Website:	www.inkgrid.com

I have placed an prepaid order of Rs 34393.00 vide order no 278444 to inkgrid for supply of sofas on 22 Jan 17. The amount was paid through paytm team in favour of Bquobe info system Pvt ltd. After placing order I tried checking order status on inkgrid support numbers but nobody ever picked the phone. Therefore I realised that the company is not genuine to their commitment and requested for order cancellation and refund on 06 feb 17 but same was not agreed by inkgrid support team. It is over two months that the company is not able to deliver the items. Also they lie beyond imagination, even they falsely informed me that item is shipped through professional logistic Pvt Ltd and messaged me a phone no [protected] to track but when I checked from this number he said that there is no item given to them for delivery to Visakhapatnam. Nobody ever pick up the customer support number, emails are not replied, only autogenerated replies are sent, occasionally through messages they convey their lies. I donot understand how is this company allowed to do such frauds openly. I request that my order be immediately cancelled and money be refunded. Also, their website be scrutinised and immediately blocked so that they donot dupe innocent people through online frauds.
Business address of company www.inkgrid.com A11 kirti Nager delhi 110015, email [protected]@inkgrid.c om. Phone [protected], [protected], [protected]
Regards
Malik
e mail [protected]@yahoo.com