[Resolved]  Inkgrid.com — order#278663-cel nested tables not delivered

Address:Ahmedabad, Gujarat, 380054
Website:www.inkgrid.com

I had bought Cel nested tables (a pair of two ) in black coloured stand from Inkgrid.com on 13th March 2017. I was asked to pay the price through paytm which I did. The price was Rs. 3483.5.

My order number is 278663.

I didn't hear from this website for 10 days so i tried to call them on their customer service number +[protected].
After several attempts, a man who called himself Sam answered. I inquired about my order and he promised me that it would reach me by 30th or 31st March. I believed him and waited.

When I didn't get the product today, i again tried to call up the above number. But nobody would answer! I tried the whole day but nobody would answer!!

I then realised that the number is on WhatsApp. So i started sending messages. They would checkthe messages but would not reply! When i warned them that i would take legal action, they replied saying he would call back in 30 minutes, but he never called back!!!
Then, again i sent messages with kind of warning, they replied saying that vendor has not delivered the tables. I asked to refund my money but they said they have already paid to vender and hence can't refund!
Now i am sure that they are fraud and have cheated me of my money!
I havev entire WhatsApp chat i had with them.
Earlier, i had sent emails to them but they would not reply! They don't answer phone calls.

I want justice. Such cheats should be punished.

Sincerely,
Nandi Chawda
Was this information helpful?
No (0)
Yes (0)
Jul 26, 2018
Complaint marked as Resolved 
Inkgrid customer support has been notified about the posted complaint.
Apr 19, 2017
Updated by Nandi Chawda
Inkgrid.com has not delivered my order not have they paid my refund! There's absolutely no response from them!!!
Verified Support
Jun 19, 2018
Inkgrid Customer Care's response
Dear Customer,

The product has been successfully delivered to you way back. Non removal of complaints by customer for resolved cases is costing our brand value. We request you to mark the case as resolved or remove the case.

Best Regards,
Inkgrid Team!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Inkgrid
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    112
    Pending
    0
    Resolved
    51
    Inkgrid Phone
    +91 99 9913 2132
    +91 70 4247 0104[New Product Inquiry]
    +91 11 4902 7732
    Inkgrid Address
    A11 Kirti Nagar, New Delhi, Delhi, India - 110015
    View all Inkgrid contact information