[Resolved] Inkgrid.com — order#278663-cel nested tables not delivered | |||||
I had bought Cel nested tables (a pair of two ) in black coloured stand from Inkgrid.com on 13th March 2017. I was asked to pay the price through paytm which I did. The price was Rs. 3483.5. My order number is 278663. I didn't hear from this website for 10 days so i tried to call them on their customer service number +[protected]. After several attempts, a man who called himself Sam answered. I inquired about my order and he promised me that it would reach me by 30th or 31st March. I believed him and waited. When I didn't get the product today, i again tried to call up the above number. But nobody would answer! I tried the whole day but nobody would answer!! I then realised that the number is on WhatsApp. So i started sending messages. They would checkthe messages but would not reply! When i warned them that i would take legal action, they replied saying he would call back in 30 minutes, but he never called back!!! Then, again i sent messages with kind of warning, they replied saying that vendor has not delivered the tables. I asked to refund my money but they said they have already paid to vender and hence can't refund! Now i am sure that they are fraud and have cheated me of my money! I havev entire WhatsApp chat i had with them. Earlier, i had sent emails to them but they would not reply! They don't answer phone calls. I want justice. Such cheats should be punished. Sincerely, Nandi Chawda Was this information helpful? | |||||
Jul 26, 2018 Complaint marked as Resolved Inkgrid customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Inkgrid Customer Care's response Dear Customer, The product has been successfully delivered to you way back. Non removal of complaints by customer for resolved cases is costing our brand value. We request you to mark the case as resolved or remove the case. Best Regards, Inkgrid Team! | |||||
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