Inkgrid — Order number 277894, product not delivered yet

Address:	New Delhi, Delhi, 110015
Website:	www.inkgrid.com

As many others, I also ordered the table from them on 20th October, 2016.
My SKU is: Fu.SAW.ST.15635 and order number is 277894.
I paid Rs. 6683/- for the product.
Multiple times I have called them till 4-5th October they were receiving my calls, but since then not even once have they responded to my calls, customer feedback on their website or even my SMSs.

It is unbelievable how irresponsible a company can be in times when customer service is paramount.
They won't pickup the calls, or it comes as busy or simply switched off.
No shipping details, nothing.
I was told that product will reach me by 7th November, but forget product it's hard to even reach the inkgrid team.

I am seriously considering taking some legal action as multiple people seems to have problem with the company and its service.

My phone number is: [protected] or they can contact me on [protected] as well.
My email is: manish.[protected]@gmail.com
I have ran out of patience, hoping they will respond back immediately.