Inox Leisure / Inoxmovies.com — Alloted Seat was broken

I am Commandant Ravi..last night I booked 3 tickets for Bhediya Movie show at Raghuleela Mall Vashi Navi Mumbai for 2000 hrs and i received A19, A20 and A21 seat..i paid 990 for the tickets..as i was already late for the show the movie was started and there was pitch dark inside..when i went up to grab my seat..i saw A21 seat broken..as the movie was already started..i didn't wanted to create a scene..i went ahead with my family and watched movie at second row from screen..i was surprised for the fact that how the seat was issued to me..despite knowing that the seat is broken..also the cleaning staff has not informed to the management that the seat is broken..it was a big embarrassment for my family..