INOX Leisure / INOXMovies.com Complaints & Reviews

Hi team.

I came to watch movie ram setu in inox baroda taksh mall, I booked ticket online with f&b nd selected tub for 390 as today is Tuesday but when I received the ticket with details it came as normal tub popcorn,

I requested staff over here that after applied compound this happend.but they were not ready to listen me, in my bill it was 340 one even I asked them to change it to 390 one tub no they simply decline the request.

Please solve this asap.

Being genuie nd loyal customer of Inox I never want to raise compalin but this was not done.

Waiting for your favourable reply.

Order ID 137246

Regards.
Disha

Inox, Prozone Mall, Aurangabad had stopped us from taking outside food in even after showing them the government notification. The management was uncooperative

I visited Inox South city kolkata today for a movie today at 4.45pm. I ordered 3 coffee for 250 each. Around the same time. The cup was so flimsy the top part bends on holding. I badly burned my hand through no fault of my own. A Americano that cost rs 250 was served in a cup similar to the one we find on road side. Compensate for ruined movie. Intense pain and the mental harracement.

I went to watch Kantara on 22/10/22 at INOX Forum Courtyard Mall, Kolkata, 700020. Show timing- 10:40PM. There I lost my earbuds (Oppo Enco Buds 2), they are black coloured and blue inside. My seat number was B11 in screen 1. Ticket ID- 4228986. I tried to call them but the number is invalid. Please find it and keep it, I will go tomorrow morning and take it 🙏🙏. My phone number- [protected]

I Bought 5 tickets at Rs1832 on 21/10/2022 for a moview at 9:20 PM, and booked the tickets on the wrong day. Inox has option to cancel ticket if its their own site ..but does not allow to do so when its bookmyshow. There is no option for third party buyers to cancel on their website as well . I have lost that amount of money . Please help resolving this issue....

During my show's (ID 159690) intermission, I ordered for two small salted popcorn. Even after listening and confirming the person at billing billed me for a large tube and said it serves the same quantity. When complained they handed me a samosa plate saying to split the popcorn in that and eat. Is this how you treat your costumer? Give them a paper plate n ask them to eat in that!?

Location: Inox, orchid mall, Gulbarga.

Me jab offline ticket lene aaya to ticket nahi dia bola agar popcorn aur cold drink lenge to ticket milga majboori me 28 rupees extra de kar online ticket Lena pada

Hi, We tried to book F&B on Oct 19th 12.42 AM and redeemed the reward points. But we did not complete the order.

But all the reward points are gone, I can't find it. Technically it should back to my account.

Kindly do the needful

Ref no 3042915 today I have visit Inox movie to see the dr g movie but at the ticket counter the executive force me to buy the food even after so many times I refused. he is talking very rudely.

I booked movie ticket on wrong date by mistake on bookmyshow for inox movie theatre Gandhinagar yesterday. I contact both Bookmyshow and inox movies but i couldn't get any help from them....

Dear Inox partner,

I visited nelyoge four square Mall near ghatkopar station Inox theatre i visit in booking counter and ask the ticker price so he tell me Rs 90. there asking for 2 ticket value 300 but ticket value 180 rupees.. i ask why are you charging extra price.they said that pop-corn price include in ticket price. I only want ticket not pop-corn. They are said that you have to buy combo ticket if you are not take pop-corn then you are not allowed to buy a ticket.there is service is extremely poor. I'm very disappoint with it.you are staff is very bad behaviour.

I hear by requested to please resolve my issues as soon as possible.

Regards,
Ashraf

Respected Sir/Madam,

My query is that whether there are night vision cameras inside movie screening halls of INOX Forum Mall, Elgin Road, Kolkata. Does every INOX venue in Kolkata have such surveillance ? Looking forward to a prompt and lucid reply from your side. Thank you....

I went to Inox, in crown mall .I paid for my Beahmastra movie ticket but it was not showing in their screen .My money was deducted and then they asked me to rebook and assured me that my money will be refunded but it didn’t .It has been 20 days and the staff incharge, Arjun is not picking up my calls .Huge load of frauds .I want my amount back

Seats are stinking and giving us foul smell while we are watching the movie

As I have seen in status that first day movie of hindutva movie is just ₹150 that why from me they take ₹335.4, I want my remaining amount

INOX booking ref is 2846702. Vikram Vedha (Hindi) on 6th October 2022 03:30 PM, at Inox Elements -SCREEN 1. Seats: C:9, C:10, C:11, C:12.
So, please refund my Rs 800 and time value + my vehicle parking 😑

I had booked a movie ticket at Inox c-21 mall, indore dated October 06, 2022 to watch ब्रह्मास्त्र movie but your security objected to bring outer food material and kept my bag outside
Under indian cinema act 1955 of India it is not Under any law to object and quit a civil rights ticket bring his foods materials inside the theatre hall
Conclusively talked your manager he denied about all facts of civil rights and he also objected and told to get a letter of Inox I asked are you having any letter to object or stop us to bring any food materials in theatre he again denied
Therefore please permit us to bring the ouside food materials in side the theatre hall otherwise i will approach to a concerning Judicial authority

Ashish Guru Kaushal Advocate High Court indore
[protected]

I am resident of gorakhpur, I visit for movie on Inox Orion mall on 4 October for Vikram Veda, when I reach to movie ticket counter, i ask for ticket the person told me that popcorn will include in that, I say i not want popcorn they said will not give movie ticket, please take strict action against, they are violating the consumer rights

Dear team,

Myself and my relatives paid ₹3000 for 3 tickets of Mani Ratnam movie called 'Ponniyin Selvam ' at Inox Galleria, Yelahanka. The show was for 10:30 pm on 1st October.

Since the movie is in the purest form of Tamil Language, we booked to movie with subtitles so that we can seamlessly understand and enjoy the movie.

The film certificate of the movie includes "with English subtitles" in the title itself.

But the moment the movie started, it became clear that the movie does not contain subtitles. As a result of this, myself and my relatives couldn't understand whatever movie we saw and felt cheated.

Upon raising the complaint to your manager Mr. Krishna, at Inox Galleria Mall, the incompetent fellow said nothing can be done about it and the issue has been persisting only with Inox theatres.

He could not give us any resolution whatsoever despite us telling him that this was no fault of ours and that we booked the ticket only because it promised to have subtitles.

Basis your employee's suggestion to write a feedback, I'm doing so.

And my feedback is this:

1. If a problem persists at your end, then please acknowledge it and provide resolutions.

2. Hire people who know how to provide resolutions rather than give a chatbot reply. Paying ₹3000 for tickets is not something we do everyday. The waste of money will pinch any common man. Your chatbot-reply-giving-employees are of no help.

Lastly, i hope that people higher up the chain still have some basic obligation towards their consumers. And so i request you to provide a resolution to my complaint.

I went to Crown mall to watch Brahmastra. The 3d view was not visible to me and others in the room with the 3d glasses too. I told this to the officials and also changed my 3d glasses but nothing changed about the view.