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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Apr 2, 2026
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INOX Leisure / INOXMovies.com reviews & complaints page 24

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S
sanjay parate
Mar 15, 2022
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Address: Inox jaswant tuli mall , nagpur

Dear team,
In 14th March, 2022 movie time 8:45 pm, with family went to inox jaswant tuli mall, nagpur.
We had taken tickets online.
When we enter to inox jaswant tuli mall,
Staff and manager mr.neeraj asking to don't watch movie bcz of intimate scene. Staff and manager behaviour was rude.
We told them "this is our responsibility if anything happened with child"
They ask me to write declaration form.
i asked them for form but They have any declaration form. they have given register page and deny to give pen to write declaration and saying go home.

I request you, pls take necessary actions against guard and manager Mr Neeraj who were available at 9:45pm.

This happened with me, may be don't know how may people get return back even after book tickets.
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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    S
    Sonika Catherine
    Mar 15, 2022
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    Popcorn is Rs.290. A brownie piece is 240. These prices are so unreasonable. The prices speak for itself. There have to be measures taken to make sure things are priced at least fairly.
    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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      M
      Mridul Singh Panwar
      Mar 14, 2022
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      Address: Inox ajmer CSM mall

      Hi I am in ajmer rajasthan Inox hall watching kashmiri files. There are alchoholic persons sitting next to me and they are disturbing girls in the hall. I requst ASAP help. Inox cine mall screen 1 ajmer rajasthan. Time of show 10:15pm 14/03/2022
      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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        S
        Shah Jackie9
        Mar 14, 2022
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        Why Inox not put poster for Kashmir files??
        From whom pressure??
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          H
          Hemendra Kateja
          Mar 13, 2022
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          Address: Inox pink square jaipur

          Inox Pink square jaipur are allowing Children's for an adult movie"Kashmir Files"

          Today 13 March 2022 in 6:40pm show, I observed around 20-30 kids and minor watching this movie, which has very intense scenes and it can affect kids mentally & psychologically.
          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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            P
            Pal Indranil
            Mar 13, 2022
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            I went to watch The Kashmir Files at Burdwan Inbox on 13.03.2022 at 2.30 show. The ac was not working properly. I drew attention of the floor manager who assured me that he will resolve it forthwith but he did not. Previously i had seen various movies but this experience I had never before.
            I personally felt that it was intentionally done so that people do not stay at the hall to see the entire movie for which the situation has been made uncomfortable to the public.
            Please take care of these type of behaviour when people are excited to watch the realistic movie like The Kashmir Files.
            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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              N
              Nirav Pate
              from Ahmedabad, Gujarat
              Mar 13, 2022
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              Address: Ahmedabad, Ahmedabad, Gujarat

              Poster of The Kashmir Files Missing In Inox Theatre This is very despicable and very selective act by Inox in all India

              We don’t Expect this type of despicable from Inox,

              Inox is also a part of propaganda to make resistance between reaching more audiences to this film

              Very shameful
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                H
                Harshi Dave
                Mar 12, 2022
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                Treasure Island Mall Indore Inox is allowing under 18 kids to adult movie like Kashmir Files. Not checking Id cards.
                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                  S
                  Sanjeevsehwag
                  from Goa Velha, Goa
                  Mar 12, 2022
                  Aug 6, 2023
                  This thread was updated on Aug 6, 2023
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                  Address: Goa panji

                  Lost my rayban googles at inox panji goa, show timing was 1:45 radhe shayan, ticket was around 1:40 With contact no [protected]
                  Name Sanjeev sehwag pls check cctv footage and call at [protected]
                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                  Lost my samsung earbuds 2 at porvorim inox on 30 june, show timing was 6.50 jujutsu kaisen 0, the buds are covered in a blue rubber case . If someone found it thn conta me ([protected])
                  Lost my blue lave flip phone in Imax mantri Bangalore. Screen 4 and seats C-19&20. On[protected]. Please help. Contact number is [protected].
                  I lost a noise smart watch (dark blue straps) in INOX city center 1 salt lake, kolkata. Screen 4 and seat- B7. On 5/08/2023 at the showtime of 5 35 pm. Kindly help. Contact number is - [protected]
                  Lost my wallet yesterday night show in Rocky and Rani ki prem kahani having cards and money around 7k and 200 foreign currency and other Indian valid documents please check my contact no [protected] name shabana
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                    S
                    Syam Sahoo
                    Mar 12, 2022
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                    Address: SGBL Square mall, Cuttack, Odisha

                    Address: SGBL mall, Cuttack, Odisha
                    Screen: 1 Seat no: A14.

                    Foot rest button not working
                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                      R
                      Rama0624
                      from Belgaum, Karnataka
                      Mar 11, 2022
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                      Address: Belgaum

                      We have been to Bheemla nayak movie at INOX Blegavi and we were Surgerical Mask, we are disease free, Temperate normal and no sympotoms.
                      There was entry restricted by your team for not wearing N95mask.
                      They told to buy the mask where are sold in the theather.
                      Is this side businesses of INOX is my question.
                      You can mask is mandatory but not N95and any others and what ever you provide at theather is also not an N95.
                      Give me a proper explanation else will be going to consumer forum
                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                      Mar 11, 2022
                      Updated by Rama0624
                      Not resolved yet
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                        K
                        Kamaljeet Singh Sahni
                        Mar 10, 2022
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                        Address: K-6 FATEH NAGAR, Opposite Park, Near JAIL ROAD

                        Had booked 3 Tickets 3970626 wid a combo offer Trm. No. 47258 dat was supposed to have 3 Burgers
                        On interval dey conveyed dat dey don't have burgers in stock. Dey asked to compromise for 1 Hot dogs instead of burgers.
                        I paid payment of rest 2 Hot dogs Trn. No. 841136
                        After waiting for long time, I was conveyed that dey don't have raw material for hot dog tooooo.
                        Hopeless Experience. Will suggest to close the Tuck Shop/ Canteen of all Inox so dat parents don't feel ashamed in front of der children, dat too after paying for the stuff.
                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                          R
                          Roshni Baid
                          Mar 10, 2022
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                          Resolved

                          Address: VR mall, Surat

                          We were watching gangubai kathiawari at VR mall Inox in Surat, 3:50pm show.
                          The movie screen glitched mid way and then the sound stopped and then the screen crashed. We were continually telling the manager to look into it but the technical glitch continued and the manager gave deaf ears. We waited for over 30 mins, but to no heed
                          +1 videos
                          Apr 14, 2022
                          Complaint marked as Resolved 
                          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 11, 2022
                          INOX Leisure / INOXMovies.com Customer Care's response
                          Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
                          Verified Support
                          Mar 11, 2022
                          INOX Leisure / INOXMovies.com Customer Care's response
                          Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                            S
                            Swati Amit Agarwal
                            from Jaipur, Rajasthan
                            Mar 6, 2022
                            Resolved
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                            Resolved

                            Address: Jaipur sunny trade

                            Dear team,
                            Very disappointing to watch show at 10:45 pm
                            in sunny trade jaipur INOX today with family specially with small kid.as person sitting just back to us a lady and man kept on touching their feets on our chairs again and again even after stopping them to do the same they start using abusing language as well said to my husband for killing him outside.
                            If you are allowing such people than we will feel very unsafe to come at INOX
                            We need compensation on these as well strict action against those all 4 members disputing with us. Kindly contact on [protected]/[protected]
                            Thank you. Your booking ref is 2002101. Gangubai Kathiawadi (Hindi) on 5th March 2022, 10:45 PM, at INOX Inox Sunny -SCREEN 3. Seats: D:9, D:10. TO GET YOUR EASY CHECK-IN QR Code, click here: http://in-ox.in/EL[protected] SHOW THIS QR CODE OR BOOKING CONFIRMATION SMS AT THE CINEMA ENTRANCE FOR A HASSLE-FREE ENTRY. Click here to view your seats: http://in-ox.in/IW[protected], Click here to order your food: http://in-ox.in/DN[protected] . Download e-ticket here: http://in-ox.in/ZW[protected]
                            Apr 8, 2022
                            Complaint marked as Resolved 
                            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 07, 2022
                            INOX Leisure / INOXMovies.com Customer Care's response
                            Dear Ms. Agarwal,

                            We thank you for writing to us and for taking out time to talk to our colleague. We sincerely apologize for the inconvenience caused to you.

                            Let us assure you that all the activities, events, programs and operations at INOX are done with guest centric approach and we are extremely sensitive to the overall quality and experience that our guests have at our premises.

                            Your feedback has been duly noted and we have briefed our team accordingly, should you need any assistance in future do contact us for further assistance. Looking forward to your continued patronage.

                            Warm Regards,
                            INOX Support
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                              D
                              drjigar
                              Mar 4, 2022
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                              Rajkot r world Inox delays screening of movies by half an hour
                              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                              Dear Guest,

                              At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

                              We request you to let us know your contact details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                              Warm Regards,
                              INOX Support
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                                O
                                Omsinghhhh
                                from Pune, Maharashtra
                                Mar 4, 2022
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                                Address: Inox amanora pune

                                Pathetic service by the manager abhay and virendra at amanora inox pune. 1 hr of late and giving lame excuses pathetic reasons .
                                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
                                Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                  R
                                  Rammohan Tumu
                                  Feb 27, 2022
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                                  Address: Vizav

                                  Hi,

                                  I booked ticket at CMR mall maddhilapalam Inox for 9:10 am show on 27th Feb, it's now 9:30 am and movie has not been started and wasting time unnecessary with ads . request your team to publish exact time of screening so that it doesn't waste our time

                                  Regards
                                  Ram
                                  [protected]
                                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                  Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
                                  Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                    G
                                    Gokul Senthilnayagam
                                    Feb 26, 2022
                                    Resolved
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                                    Resolved

                                    May I know why you people are forcing people to buy combo of Rs. 450 if we book tickets in the offline by standing in queue. This is an absolute cheating from INOX Coimbatore. Never expected this from a reputed organisation. If you people do this for 60 rupee tickets that's understandable. Even for booking 190 rupee ticket forcing to buy a combo is not even good. Soon people will change from Inox if you continue to force people. This is an issue where INOX need to take care else people will make you realise of your decision.

                                    One of the regular Inox visiter will change my end right now avoiding Inox. It happens when I inquire for VAlimai ticket today I booked in online which saves me 210 than your combo. Need a valid rules stating that combo is compulsory if we stand in queue and book tickets
                                    Feb 27, 2022
                                    Complaint marked as Resolved 
                                    The higher authorities has spoken with me and assured that this will not be repeated. Closing this thread
                                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                    Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
                                    I had the same issue!!
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                                      V
                                      vinod mhamane
                                      Feb 25, 2022
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                                      Resolved

                                      Address: Gondhale Nagar, Hadapsar, Pune- 411028

                                      Dear team,

                                      Please find the below message, yesterday I was at Inox Amanora but there has some problems so that time movie has cancelled and I got this message but still my amount has not credited iny account.

                                      Your transaction BO:5819381 for INR 210 has been cancelled. 5 INOX Rewards Points have been debited. Total INOX Rewards points: 7. T&C Apply

                                      Kindly do the needful.
                                      Mar 28, 2022
                                      Complaint marked as Resolved 
                                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 25, 2022
                                      INOX Leisure / INOXMovies.com Customer Care's response
                                      Dear Guest,

                                      We thank you for choosing INOX as your movie destination.

                                      We have received your concern and would like to inform you that we have sent this request to the respective unit for further course of action. Please bear with us till then.

                                      Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                                      Warm Regards,
                                      INOX Support
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                                        B
                                        Bhanu Prakash Manchuri
                                        Feb 25, 2022
                                        Resolved
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                                        Resolved

                                        Address: Forum mall, Whitefield, Bengaluru

                                        Where public entered into Inox with their own masks, but Whitefield Inox management were involved in illegal mask business, this kind of issues were Leeds to customer unhappy
                                        Mar 29, 2022
                                        Complaint marked as Resolved 
                                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 25, 2022
                                        INOX Leisure / INOXMovies.com Customer Care's response
                                        Dear Guest,

                                        We thank you for choosing INOX as your movie destination.

                                        We have received your mail and we would like to inform you that as per State Govt. guidelines, for Karnataka cinemas:

                                        A. Only those with two doses of COVID 19 vaccination/fully vaccinated persons will be allowed entry.
                                        B. All persons will be checked at the entrance for fever using thermal scanner and hand sanitizer applied.
                                        C. All persons should compulsorily wear N-95 masks throughout and compulsory wearing of face mask at all times including during the show.
                                        D. No Food & Beverage shall be allowed inside the screening Auditorium.

                                        Please feel free to get in touch with us for any further assistance.
                                                            
                                        Your patronage of INOX is extremely important to us and we look forward to your visit.

                                        Warm Regards,
                                        INOX Support
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