INOX Leisure / INOXMovies.com Complaints & Reviews

Tourists in margao will obviously have luggage . I had train in the evening and decided to watch a movie to kill sone time. But alas i did not take into account that INOX will not have a luggage counter. My plan fell flat and now i have 4 hours and clueless with 2 bags. Inox you are losing business here.
Please also mention on bookmyshow etc that you don't allow luggage. Bad experience for me.

On dec 2nd, 2021, while booking ticket at inox cinema in The marina mall, omr chennai, money was deducted twice from my account
First the ticket booking was tried card was used to made payment but the transaction was failed and then tickets were booked from counter and then the fare deducted was twice as per the charge. Tickets purchased were two but money deducted was twice of the two tickets. I had attached Photo of messages from bank showing two different transactions.
Please look into this and refund the remaining amount (Rs 305.12) asap.
My mobile number [protected]
My A/C no [protected]

I am watching Akanda movie in INOX Mantri Mall, screen-6. The sound system is not coming as expected

Public is being harrased on the name of move hall. A small popcorn pack is being sold for 200 rs. I think which cost only 10 rs. These people are looting here. Government should take action against this.

I ordered cold coffee for 170 rs at Marina mall, OMR road, chennai.
It was just tap water without sugar.

Ticket counter representative are mandatory asking to buy combo snaks to book A and B row tickets. Today 26 Nov I asked for 2 tickets and booking counter lady asked to pay 300 and forced to buy popcorn+ juice, if I agree they will book A or B row tickets.Is there any such rule Inox team has.
Why counter team are mandatory to buy snacks
The same mandatory is not there in online booking
Lost 300 rupees because of such counter forcing to buy snack. Attached the copy which has ticket counter distributor name

INOX Rajkot, specifically INOX Reliance Mall (Screen 1) is having a lot of Mosquitoes (as on 23/11/2021). There is also a possible threat of Dengue keeping in mind the present scenario of Dengue in the city.

Inox surat VR mall had very bed cleaning inside wash room, theatre chairs and also surrounding places inside the cinema hole. We fill that waste of our money for watching such a good movie at this well known company. There was very bad smell in side wash room and cinema hole. Also feel that there were no any proper staff for responding properly. After Corona we feel that service should be better in theatres but it’s very worst experience for me and my family. Next time we will not plan to watch movie after this experience.

I want to have popcorn and coffee during interval while watching movie. I was asked to eat it outside and then continue with movie. It was no way for me to finish a whole box of popcorn and coffee in 10/15mins of break.

If you have new rules in place, please publish them before hand. This is so inacceptable. I had watched a movie in PVR last week, there was no such fuss. I am not going to inox ever..!!

Hey i have not find any other place to complaint about an Inox theatre located in Amritsar at VR Ambarsar mall. In this theatre Audi 1 is really in bad shape and no one doing anything about it. The brightness levels are so dim.. it's hard to watch what's happening on screen. Many movie goers are complaining but the staff says that we have told the higher authority about this but they reply by saying.. it's content problem not screen problem. You are such a big company.. it's not the experience we expect from you. Have some shame and responsibility.. and fix that screen or else sell your theatres to a better company.

Today I visited RMZ inox Cinemas because very bad experience while watching the cinema it was very hard to sit on the chair which have inox provided now i could not able to sit there and i just came back in off after cinema

Watching movie at JTM mall Jaipur. Suryavanshi 4:01 pm show.

The show stopped in middle around 6:00 . Still not started

Ive asked the person at the refuel counter to clean up the mess, when they served the food at my seat. They spilled the popcorn everywhere under my seat. I still have no one to clean up here. Plus I've asked the guy to give us extra tissue papers but still .the same response that is "NO RESPONSE"
Worst service I've seen at a INOX (Ajmer) in CSM mall.

My seat number was CL 10 in screen 4 of INOX LAKE CITY MALL UDAIPUR RAJASTHAN watching SOORYAWANEHI 12:35 PM show.The AC is not working from last 2 hours and no staff is present inside hall to whom we can complaint.Very very poor behaviour from staff.

There was operator intended cut of many scenes and song(tip tip barsa pani) of movie sooryavanshi. i have confirmed it with other attendees also. Despite of paying and being a loyal regular customer, this act can't be tolerated.
I need full refund of my movie ticket.
Showtime - 8pm
Place - Inox, Raipur
Movie - Sooryavanshi
Address - 3rd Floor, City Mall 36, Great Eastern Road, NH-6, Vishal Nagar, Raipur, Chhattisgarh 492001, India

We booked tickets in Varun inox visakhapatnam. But the movie is not displayed . The show is at 2.05 pm and not played till 3.15 pm and then left nobody answered properly the issue. The manager didn’t showup

The light were on for the first 15 min of the movie.. then someone stood and told the worker to switch it off.. even the AC was not on for the first half.. i went and told the worker to switch it on.. this is very irresponsible behavior

Inox Ahluwalia Kota theater screen 4 has been stopped suddenly. It has been stopped since 17 minutes. Still not working the screen.

Where is the management of acknown Inox Aura ?

Today I visited INOX GT central Jaipur booked 2 tickets and went to enjoy movie Suryavanshi .
Excellent Multiplex but Employees are pathetic is hospitality .

Instance as follows
We ordered for Rs650 combo which includes 2 pepsi 2 popcorn and 2 samosa .
On the billing screen I saw some coupun applied by the person named Yatendra who was taking order mentioning combo rate as 620 and plus 30 Cadbury ... Than I asked for the bill .
He said please share your no. I did and he said you will recieve the message after movies end I said why it so ...
I asked for the bill again he said for 2 mins ...one more customer ordered for the same combo and he gave me the bill on my mobile instant ...

Also we asked for paper napkin to the staff atleast for the 10 times and than person named Gajendra gave us the paper napkin as gave us a look as if we have demand for a discount.
He made us waited for there for 5 mins just for a piece of paper .

Futher Add to it ...we have demand for cheese popcorn ... He gave us one cheese and one salted popcorn we have to know after reaching to our seats ... And than again we wen to the outlet to get the same changed .

Trust me guys service makes the multiplex experience good and you guys re charging for combo actually high which is pure buisness point taken but atleast if customer is ready to pay for it atleast serve and treat them nicely

Please spend some budget on Employees training as well.

You have lost 2 customer today we won't be visiting any INOX in future .

Regards
Arsh Kapoor

Hi,
Yesterday I have watched ETERNALS movie on dorabjee heritage mall, NIBM pune.
Screen quality in this theater is worst so much dust on it I was hardly able to see the faces of characters and other things in movie this is 2nd time happened in same mall.Ita not matching to ticket price which is 360rs in theater.