Claimed

INOX Leisure / INOXMovies.com Complaints & Reviews

3
Last updated Apr 7, 2024
Complaints 1200
Resolved
629
Unresolved
571
Quick Links
Statistics
Share
Contacts

File a complaint to INOX Leisure / INOXMovies.com

Having problems with INOX Leisure / INOXMovies.com?

File a complaint and get it resolved by INOX Leisure / INOXMovies.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
INOX Leisure / INOXMovies.com
Customer Service Contacts

INOX Leisure / INOXMovies.com Phone Numbers

Phone
+91 22 4062 6900
150
72
Fax
+91 22 4062 6999

INOX Leisure / INOXMovies.com Website

INOX Leisure / INOXMovies.com Head Office Address

Viraj Towers, 5th Floor Western, Express Highway, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400093

INOX Leisure / INOXMovies.com reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sharath Prasath
from Chennai, Tamil Nadu
Oct 15, 2021
Oct 15, 2021
This thread was updated on Oct 15, 2021
Report
Copy

Not scanning tickets at entry

Hello I am sharath Prasath booked ticket for Aranmanai 3 at 8.50AM show in Arcot Road. There is no scanning happening for tickets at the entry. There is no screen number is message. I moved to a different screen and wasted 15 minutes movie time. Kindly take action against the manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
verde siva
Oct 14, 2021
Oct 15, 2021
This thread was updated on Oct 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am insulted by your ticket servicing agent in coimbatore

Address:Saravanampatti Coimbatore

Respected Sir,

I have tried to book a ticket in Inox Coimbatore. The ticket rs is 60. The agent has insulted me and he told me to stay away from the queue. He told me that there is no time for him to check. I was insulted in front of my family. I was very upset.

This is the way INOX treat the customers?? INOX is losing the trust.

It was the worst customer service, I have ever faced.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Heet Vadgama
Oct 9, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
Report
Copy

Refund not come

I book a movie show in reliance mega mall in rajkot but the show was cancel at 7/10/2001 at 10am they told to me that your refund will come in 48 hours but still my payment not come so i request to you please inquiry in it...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Y
yashid45
Oct 6, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Report
Copy

Regarding camera inside hall

Hi,
I wanted to ask if you guys install camera inside the hall because while I was watching movie in your lucknow branch, I saw blink from some device. Please let me know if there are cameras installed apart from the foyer and exit area. If it's installed, shouldn't it be known to the audience that they're under surveillance...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Oct 6, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Report
Copy

Lighting

We have booked tickets for Fast and Furious 9 at C21 Inox Cinemas 7:05 pm show of 6th October 2021 but during show lights of the theatre didn't get off and we didn't get the pleasure of movie

When we go for complaint during interval and ask for complaint book denied for the same and even after the lights were during the whole show

I need my money back immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gulshan kumar chowdary
Oct 5, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
Report
Copy

No AC in theatre

Address:Chitralaya Mall Vizag

Not satisfied at all
### experience with inox...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
parihar.dei
from Bharuch, Gujarat
Oct 3, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
Report
Copy

Picture quality

Address:Bharuch inox

Brightness is too low screen are too dirty almost yellow.

Broad daylight scene looks like shot after sundown...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Firoz lawyer
from Jodhpur, Rajasthan
Oct 2, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
Report
Copy

Non allowing of kid in the movie.

Address:Rai Ka Bagh

Today I got tickets for no time to die at inox jodhpur. When I reached the theatre the guard and the manager refused to allow my kid in the movie whereas there was no written order about it. Please refund me tickets money as well as please give me 10000 as compensation....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Paras Sharan
Oct 2, 2021
Oct 10, 2021
This thread was updated on Oct 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude Staff Behavior and Irritating security check

Address:Prozone Mall

Hi This Paras from Coimbatore Tamilnadu .We have booked ticket for No Time To Die movie today[protected].50 pm show @ Prozone Mall INOX. I have checked in with my backpack which contain my laptop and Lunch Box . In security they asked bag to open, I showed .He asked to take out my rain jacket from bag I did that too. He asked my lunch box to show I showed but he took that outside, shaking and checking whether is there any inside ... Everyone...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
tmalik99
from Mumbai, Maharashtra
Oct 1, 2021
Oct 2, 2021
This thread was updated on Oct 2, 2021
Report
Copy

The release of No Time To Die

We have a huge request. Release No Time To Die when the theatres open on 22nd October. Convince the Maharashtra government to allow it to release her like the other movies because they are too stubborn to release it here. We've been waiting for this for years. So please find a way to release No Time To Die here....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vikasgnair
from Jaipur, Rajasthan
Sep 26, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
Report
Copy

Inox Vaishali, Jaipur, Rajasthan Movie Quality

Whole Movie was stucking and they are rewinding and tried to play but not succeed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ABHIJAY SINGH 20SCSE1100001
Sep 26, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
Report
Copy

Rude staff and video not coming on the screen

So, yesterday I went inox msx mall greater noida so when I reached there the cinema hall has occupancy of not more then 15 to 20 People so we were 5 friends and decided to sit on just one upper row but one guy came and said you can’t sit here and sit on your booked seats so we sat on that and after 1 hour 30 minutes the video was gone and only audio was coming for about 10 to 15 minutes I am attaching the video and please see to it. No...
Helpful
2 other people found this review helpful
2 found this helpful
3 Comments
Report
Copy
G
gayatrinaiq
from Porvorim, Goa
Sep 25, 2021
Sep 25, 2021
This thread was updated on Sep 25, 2021
Report
Copy

Money got deducted but the tickets are not generated

Address:Porvorim goa
Website:Inox.com

This is to bring to your notice that I tried booking tickets via inox website and made payment via gpay for the movie shang chi 5:15 pm show ok 25/09/2021. My money got deducted but tickets are not generated. Kindly look into the matter urgently....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ARUN KUMAR BHASKARA RAO H
Sep 21, 2021
Sep 25, 2021
This thread was updated on Sep 25, 2021
Report
Copy

AC Not onVZM SCREEN1

Address:Vizianagaram NCS SCREEN1

Please AC on Galli rowdy movie...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Er Ankur Gupta
Sep 20, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad experience

Address:Phoenix palasaio lko

It was a very bad experience as on 19th and 20th i watched movie fast n furious and shang chi..fistly it was very dissapointing that waahrooms were closed due maintanance work for both the days and on 20th i was amazed that on food counter Hot coffee, Cold Coffee, Cheese and caramel pop corns were not availabe..as it was showing the quote live the best movie experience...tha brand like inox made me dissapointed...i took my family to a washroom...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hassaan Hashmi
Sep 18, 2021
Sep 19, 2021
This thread was updated on Sep 19, 2021
Report
Copy

Denied my entrance at the cinema

Address:Gvk One mall, banjara hills,Hyderabad , Telangana India

My entrance was denied due to the age rating of the movie I wasn't aware of the movie being rated A and I booked it online they weren't allowing my brothers who accompanied me and neither are they refunding my money that i paid for the movie. HORRIBLE EXPERIENCE I'm not gonna watch a single movie in Inox I'm abundantly disappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Krittish
Sep 13, 2021
Dec 26, 2023
This thread was updated on Dec 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of ticket money for the Frsutrating Experience @INOX

Hello,
I am a customer of INOX MOVIES who wanted hassle free entertainment on a Sunday evening with my family, but for your staff/officials/management it turned into a frustrating evening!!
I went to INOX Forum Mall, Elgin Road, Kolkata today for a movie called Shang-Chi and the Legend of Ten Rings, but I (along with other viewers) had to leave the hall midway through the movie.The video suddenly stopped, we waited for more...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
MINTU TRIPATHI
Sep 12, 2021
Sep 22, 2021
This thread was updated on Sep 22, 2021
Report
Copy

popcorn is making compulsory with tickets and do not received

I bought two tickets from the counter and they ask for add on food items and says that it is compulsory to buy with tickets, paid total 560 rs 260 for popcorn, even after paying i don't receive popcorn so i want my money back....
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
A
ariv Jain
Sep 12, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
Report
Copy

Totally untrained staff

Address:Udaipur, lakecity mall

I am from udaipur rajasthan
I booked two tickets of fast and furious 9 for 10 September 2021, at lakecity mall
But I was never told to carry vaccine certificate for my little sister who is just 12 year's old Because of that I was denied entry, I am vaccinted but my sister ain't, as you know there are no vaccine for 10 year olds, but the lady guard at the cinema hall yelled at me that these guys don't know anything you should...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
varun khemka
Sep 8, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
Report
Copy

Inox movie experience

I am currently watching shang chi at inox phoenix pallasio lucknow screen 2

AC not working and 3 or 4 goons at row C are constantly shouting and abusing, is this the family time we deserve after spending 600 rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy