INOX Leisure / INOXMovies.com Complaints & Reviews

This is to bring to your notice that I tried booking tickets via inox website and made payment via gpay for the movie shang chi 5:15 pm show ok 25/09/2021. My money got deducted but tickets are not generated. Kindly look into the matter urgently.

Please AC on Galli rowdy movie

It was a very bad experience as on 19th and 20th i watched movie fast n furious and shang chi..fistly it was very dissapointing that waahrooms were closed due maintanance work for both the days and on 20th i was amazed that on food counter Hot coffee, Cold Coffee, Cheese and caramel pop corns were not availabe..as it was showing the quote live the best movie experience...tha brand like inox made me dissapointed...i took my family to a washroom near Audi 05 which made my loss of time and unavalibility of food ..given me a very bad experience..show time was 8:15 pm and 5:45 pm...kindly do look into it

My entrance was denied due to the age rating of the movie I wasn't aware of the movie being rated A and I booked it online they weren't allowing my brothers who accompanied me and neither are they refunding my money that i paid for the movie. HORRIBLE EXPERIENCE I'm not gonna watch a single movie in Inox I'm abundantly disappointed

Hello,
I am a customer of INOX MOVIES who wanted hassle free entertainment on a Sunday evening with my family, but for your staff/officials/management it turned into a frustrating evening!!
I went to INOX Forum Mall, Elgin Road, Kolkata today for a movie called Shang-Chi and the Legend of Ten Rings, but I (along with other viewers) had to leave the hall midway through the movie.The video suddenly stopped, we waited for more than 20minutes, but "your" officials/management present there were clueless about the situation and did not have any idea how to handle it.
This is the last thing we viewers expect from INOX Movies!! A movie going off suddenly on an INOX platform! Really is this what INOX has come down to!!
I can certainly say that there is a lack of maintenance and experience of the staff you have kept there!!
Please ensure a refund asap & also viewers should not have this experience at any INOX around the globe!!
Hello,
I am a customer of INOX MOVIES who wanted hassle free entertainment on a Sunday evening with my family, but for your staff/officials/management it turned into a frustrating evening!!
I went to INOX Forum Mall, Elgin Road, Kolkata today for a movie called Shang-Chi and the Legend of Ten Rings, but I (along with other viewers) had to leave the hall midway through the movie.The video suddenly stopped, we waited for more than 20minutes, but "your" officials/management present there were clueless about the situation and did not have any idea how to handle it.
This is the last thing we viewers expect from INOX Movies!! A movie going off suddenly on an INOX platform! Really is this what INOX has come down to!!
I can certainly say that there is a lack of maintenance and experience of the staff you have kept there!!
Please ensure a refund asap & also viewers should not have this experience at any INOX around the globe!!
Attaching a snippet of my M-ticket as a proof!

I bought two tickets from the counter and they ask for add on food items and says that it is compulsory to buy with tickets, paid total 560 rs 260 for popcorn, even after paying i don't receive popcorn so i want my money back.

I am from udaipur rajasthan
I booked two tickets of fast and furious 9 for 10 September 2021, at lakecity mall
But I was never told to carry vaccine certificate for my little sister who is just 12 year's old Because of that I was denied entry, I am vaccinted but my sister ain't, as you know there are no vaccine for 10 year olds, but the lady guard at the cinema hall yelled at me that these guys don't know anything you should read carefully and many more things, the way she talked is really rude and unacceptable, either replace such untrained staff or give them a good training, such a shame, even pvr cinema as way better staff than you guys

I am currently watching shang chi at inox phoenix pallasio lucknow screen 2

AC not working and 3 or 4 goons at row C are constantly shouting and abusing, is this the family time we deserve after spending 600 rs

Today I visited inox reliance mall, udhna darwaja, surat. There's no air conditioning working any where. Not in booking area neither in waiting area and not even in movie hall. I asked manager many times to switch on air conditioning but they didn't switch on. Very disappointing. My booking ID is

Thank you. Your booking ref is 513631. Fast and Furious 9 : The Fast Saga (Hindi) on 8th September 2021, 04:20 PM, at INOX SURAT RELIANCE MALL -SCREEN 2. Seats: F:11. TO GET YOUR EASY CHECK-IN QR Code, click here: http://in-ox.in/HRbUah8 SHOW THIS QR CODE OR BOOKING CONFIRMATION SMS AT THE CINEMA ENTRANCE FOR A HASSLE-FREE ENTRY. Click here to view your seats: http://in-ox.in/UN7KSut, Click here to order your food: http://in-ox.in/sC3K7kX . Download e-ticket here: http://in-ox.in/3mdK1dx

I had visited Shipra Mall Indrapuram Ghaziabad JAM yesterday on 06.09.2021 for watching movie Fast & Furious 9. On booking counter it was advertised that 25% off of payment done through Bank of Baroda Credit Cards. I made payment if 2 tickets &no discount given. Ticket booking counter guy didn’t knew anything about offer displayed. This is pure cheating. I have full proofs along with pictures of advertisement displayed.

We watched shang chi at screen 1 of the bhilwara inox, at bhilwara, rajasthan...we complaint to the manager about screen clearity...but our problem were not solved and we had watched whole movie as blurred quality...it ruined our day, and our 200 rs. Per head...and that was my worst experience to any movie threathe so far now.
Do something from ruining inox reputation.

We booked tickets for a movie on inox. 5 tickets were booked by us and we were told that those who are vaccinated are only allowed. 3 were vaccinated 2 were under age of 18 (under 18 are not being vaccinated by government order) yet we 2 weren't allowed.
We filled our age before booking ticket as below 18 and yet we weren't stopped at that time and money was deducted from our account.
And now they turned their back and said that we aren't allowing booking of tickets under 18

We go to movi on friday 3-9-21 show time 9.35 fast and furious 9 ssart movi than we all r complane to manager about sound n AC so he told wait 10 min than all problem sole but no soun n not ac work than we all people interval go to meet manager n told but he did not any ans than he call police but very bad behiver to all costmer my cont no [protected]

Kolkata inox swabhumi
Movie name tang shi
Language hindi
Sound qualty very very bad... No one can hear in good quality such a bad experience

I came for movie with my friends and the air conditioner of the hall was not working. Despite complaining 2-3 times. They did not switch on Air Conditioner.
Date - 3rd September 2021
Booking id : TJAMGKR

Is our privacy compromised by the staff inside the movie theater hall?

I gave an order via the QR displayed on the movie screen yesterday (4:15 PM - BELLBOTTOM- SCREEN 2- SEAT A4, A6, A8- QUEST MALL KOLKATA - Rs 570) which l didn't receive.
Please refund my money.

This complaint refers to the [protected]@Marina Mall, their food & beverage system is unfair and they are not provided the clear cut information while we make a purchase, Intentionally they are selling the high cost beverages to customers. No clear details regarding food & beverages is posted in that area.
Date:[protected]
Invoice No: 364985

I and my girlfriend came to movie in PVR vega mall Bannerghatta banglore.one of the staff misbehaved with her and also blackmailed her and took money from her.we have all the proofs.please take appropriate action against him.his name is hrutikesh.movie show time 21st augest 2.30pm

Right now I watch .."Nobody" move in star mall ...15 August 2021..show time .6:00 pm.

Picture quality verry verry verry poor .
Poor than hall printe move.

Totaly waste my money and time ...Return money...

Ticket details is attached.