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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Oct 27, 2025
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INOX Leisure / INOXMovies.com reviews & complaints page 3

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R
ravishri2007
from Sonipat, Haryana
Oct 1, 2023
Oct 1, 2023
This thread was updated on Oct 1, 2023
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Address: Inox seven seas mall

I booked three seats for my family. One seat was completely damaged, I was not able to seat. Not expected this with Inox.
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Dear Guest, Please mail us your contact & cinema details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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    V
    VIKRAM JAHEL
    Sep 11, 2023
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    Address: Inox cinema jodhpur

    My seat not clean and many popcorn in my seat my show is 9.45 morning and screen number is 1 Inox cinema jodhpur
    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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      N
      Nabs12
      from Hyderabad, Telangana
      Sep 7, 2023
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      Address: GSM Mall, Inox, Hyderabad

      On 7 September 2023, out of screen 2 when I purchased popcorn via Gpay, the money was deducted from my side even showed the message of money deducted but that man named as Prasad he was in popcorn counter was behaved very rudely.. even with a lady he don't know how to talk.

      Please take strict action against him person name PRASAD
      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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        V
        Vikky23
        Sep 3, 2023
        Sep 3, 2023
        This thread was updated on Sep 3, 2023
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        Address: Inox Umrao Mall Nishatganj Lucknow Uttar Pradesh India

        Dear Sir Last Sunday on 27th August 2023, I went to Inox umrao mall Lucknow ticket window with my family at 1:00 PM for buying ticket of gadar 2 for showtime of 3:55 PM. Seats were avilable but the receptionist was pressuring me to buy combo popcorn pack. The tickets were around 840 rs and combo was about 650 rs total 1490 rs. I denied to buy combo popcorn and told her to give only movie tickets but she denied and receptionist did not sell only tickets without that forceful combo pack. I have to return back from Inox without watching movie. This was total anarchy and chaos and unwanted collection of fare in name of combo. My democratic rights were denied at Inox window I am informing you and registering a complaint to you. Please take action against my harassment at Inox. I will we happy.

        Thanks
        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
        Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
        Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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          S
          Suriyaprabu
          from Salem, Tamil Nadu
          Aug 28, 2023
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          Address: INOX ,Reliance Mall , Salem

          Food Rate is too high... Offers only display but asking they said food is not available
          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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            M
            Aug 21, 2023
            Aug 22, 2023
            This thread was updated on Aug 22, 2023
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            We went yesterday to watch movie at trilium mall asr... When we came at eating outlet then prizes were quite high and accordingly the quality of eating material was very poor. If you are charging that much high then please atleast provide the quality of eating material accordingly... Thank you
            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
            Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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              S
              ShameerG
              from Bengaluru, Karnataka
              Aug 15, 2023
              Aug 15, 2023
              This thread was updated on Aug 15, 2023
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              Address: Inox RMZ Galleria Mall, Yelahanka Bengaluru 560064

              Order placed for a coffee on 11AUG23 at INOX RMZ Galleria Mall.

              Paid amount via PayTM but the order got cancelled from INOX end.

              Amount of Rs 220 has been debited from my account and was supposed to be refunded with-in 24 hours but did happen even after 5 days now.

              No response from INOX staff.

              UPI#[protected]
              Order#
              [protected]
              +1 photos
              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
              Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                S
                SoniaShaw
                from Kolkata, West Bengal
                Aug 14, 2023
                Aug 14, 2023
                This thread was updated on Aug 14, 2023
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                Address: Inox Swabhumi

                Water is dropping from ceiling
                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                Dear Guest,

                At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

                We request you to let us know your contact details & ticket details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

                Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                Warm Regards,
                INOX Support
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                  J
                  Jayprakash mahali
                  from Dhanbad, Jharkhand
                  Aug 13, 2023
                  Aug 13, 2023
                  This thread was updated on Aug 13, 2023
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                  Address: Prabhatam mall Dhanbad jharkhand

                  I went to movie for gadar 2 with my two friends on 12.8.2023 . The ticket price was Rs.380, total amount for three ticket was Rs. 1140 but the counter boy told me to paid Rs. 1240. After payment done I have not received any message from inox it effects my reward or points. During watching the movie I was not provided any food or cold drinks. After finish the movie I went counter and After long arguments counter boy returned Rs. 100. This is not the way to do like this with the movie lovers. We go to enjoy movie not for harassment by the inox employee, it was discussting, I need reward or points against Rs. 1140. Or if reward has been not provided by the inox please clarify on email [protected]@gmail.com.
                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                  Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                    B
                    bu154
                    Aug 12, 2023
                    Aug 12, 2023
                    This thread was updated on Aug 12, 2023
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                    Though it was mentioned that movie is with English subtitles it wasn't played throughout the second half for the movie Jailer Tamil
                    Show timing:9am
                    Place: Inox Small tumkur

                    On top of it the manager was arrogant to say it is how it is, do whatever you want.
                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                    Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                      P
                      Prakash131313
                      from Visakhapatnam, Andhra Pradesh
                      Jul 29, 2023
                      Jul 30, 2023
                      This thread was updated on Jul 30, 2023
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                      I had bought a ticket at INOX CMR Central Maddilapalem Vizag on 20th July 2023. Payment was successful but booking counter people were saying payment not done. I made this payment through Paytm payments bank. I contacted customer care at paytm there are like money was deducted please contact INOX for refund. Since then INOX staff was not at all responding properly about my refund.
                      +1 photos
                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                      Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                        R
                        Rhucha Bhobe
                        Jul 28, 2023
                        Jul 29, 2023
                        This thread was updated on Jul 29, 2023
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                        Address: Inox, Panjim-Goa

                        Recently visited Inox to watch the new movie Rocky Aur Rani Ki Prem Kahani on Friday and had purchased popcorn for the unlimited refill Friday to Sunday offer but I was rejected the refill because my movie was over. As mentioned in the terms of the offer I can refill within four hours and I purchased the popcorn during interval so I should have gotten my refill. Really bad service, really bad experience, expected better service. Please reply back or I will share this on my public domain on Instagram with over 100k followers expecting better.
                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                        Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                          Rhucha Bhobe
                          Jul 28, 2023
                          Jul 29, 2023
                          This thread was updated on Jul 29, 2023
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                          Address: Panjim, Inox

                          Hello, this is Rhucha Bhobe from Goa. Recently visited Inox to watch the new movie Rocky Aur Rani ki Prem Kahani Movie and purchased the new Refill Offer Fri - Sun Offer Popcorn during the interval. Went to get refill after my movie got over but i was declined refill cause my movie was over. But it is mentioned no where in the terms that i cannot take refill after my movie is over. It is mention offer is valid for four hours and keeping in state that i purchased the popcorn during interval doesn't make it past 4 hours. Please give me a reply, i will not keep quiet and bring this to public's notice if not corrected. I am influencer on instagram with 100k+ followers. Please reply back. This is not the way to fool your customers. Expected better service. Disappointed.
                          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                          Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                            S
                            swarupbangaru
                            Jul 27, 2023
                            Jul 29, 2023
                            This thread was updated on Jul 29, 2023
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                            Address: INOX Leisure Ltd Varun's Mall, RK Beach Rd, Visakhapatnam, Andhra Pradesh 530003
                            Website: www.inoxmovies.com/?utm_source=worldplaces.me&utm_medium=organic

                            Varun Inox Visakhapatnam charged me a 20 Rs parking fee, even though I had bought a ticket for the movie. When I parked, they argued with me to pay the parking fee, even though I showed them my movie ticket at the mall.

                            date: 20 july, 2023,
                            my name: swarup
                            complaint on : INOX Mall
                            +2 photos
                            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                            Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
                            Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                              A
                              Abhishek Singh Kirar
                              Jul 24, 2023
                              Jul 26, 2023
                              This thread was updated on Jul 26, 2023
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                              Address: Gwalior

                              I book a movie tickets from paytm and amount got debited but did not receive ticket and refund is also not reflected in my account
                              +1 photos
                              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                              Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                K
                                Kanika Jhala
                                Jul 22, 2023
                                Jul 22, 2023
                                This thread was updated on Jul 22, 2023
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                                I m at bhilwara city centre Inox and clearly it's bad experience . I m continuously having smell in the theatre and completely unhygienic
                                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                  Rkn3484
                                  from Noida, Uttar Pradesh
                                  Jul 17, 2023
                                  Jul 18, 2023
                                  This thread was updated on Jul 18, 2023
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                                  This is about PVR Inox Cinemas at GSM Mall, Miyapur Hyderabad.
                                  This is to bring in to your notice that the Multiplex chain has been launched with INR 99/- food pack.
                                  So even though the food court with same package are being displayed on their food courts, their staff's are still denying for their availability (team responding as asked offer being not valid, even though it was being displayed) which is not at all an expected service from their end. This will ultimately lead to their less margins even though on less fared products, from PVR's perspective.
                                  So kindly make your food court team adhered to their service guidelines, which won't make some of their customers irritated going forward.
                                  +2 photos
                                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                  Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                    Siddangowda Patil
                                    Jul 16, 2023
                                    Jul 17, 2023
                                    This thread was updated on Jul 17, 2023
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                                    Address: Kalaburgi

                                    There is a water facility but the water was cut and there was no working water in the system
                                    A water can is kept to the side but it’s empty
                                    +1 photos
                                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                    Dear Guest, Please mail us your contact & cinema details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                      Satish7220
                                      from Vijayawada, Andhra Pradesh
                                      Jul 4, 2023
                                      Jul 5, 2023
                                      This thread was updated on Jul 5, 2023
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                                      Address: Inox Laila and Inox gandhinagar

                                      Plz clean the washrooms that r not even hygeine and smelly it's very worst and bad experience they not even cleaning the floors in washrooms and public areas
                                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                      Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                        Aviral Paliwal
                                        Jun 25, 2023
                                        Jun 27, 2023
                                        This thread was updated on Jun 27, 2023
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                                        Address: Inox cinema, Crystal palm near Baid godam bridge Jaipur Rajasthan

                                        Yesterday I went to watch a movie 1920 night show and I forget my wallet on the chair of Row B seat no. 10 after 20 minutes i when back at the seat but no wallet found and I ask the manage he is not responding properly n call him is only pick the call once
                                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                        Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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