INOX Leisure / INOXMovies.com Complaints & Reviews

Though it was mentioned that movie is with English subtitles it wasn't played throughout the second half for the movie Jailer Tamil
Show timing:9am
Place: Inox Small tumkur

On top of it the manager was arrogant to say it is how it is, do whatever you want....

I had bought a ticket at INOX CMR Central Maddilapalem Vizag on 20th July 2023. Payment was successful but booking counter people were saying payment not done. I made this payment through Paytm payments bank. I contacted customer care at paytm there are like money was deducted please contact INOX for refund. Since then INOX staff was not at all responding properly about my refund....

Recently visited Inox to watch the new movie Rocky Aur Rani Ki Prem Kahani on Friday and had purchased popcorn for the unlimited refill Friday to Sunday offer but I was rejected the refill because my movie was over. As mentioned in the terms of the offer I can refill within four hours and I purchased the popcorn during interval so I should have gotten my refill. Really bad service, really bad experience, expected better service. Please reply...

Hello, this is Rhucha Bhobe from Goa. Recently visited Inox to watch the new movie Rocky Aur Rani ki Prem Kahani Movie and purchased the new Refill Offer Fri - Sun Offer Popcorn during the interval. Went to get refill after my movie got over but i was declined refill cause my movie was over. But it is mentioned no where in the terms that i cannot take refill after my movie is over. It is mention offer is valid for four hours and keeping in...

Varun Inox Visakhapatnam charged me a 20 Rs parking fee, even though I had bought a ticket for the movie. When I parked, they argued with me to pay the parking fee, even though I showed them my movie ticket at the mall.

date: 20 july, 2023,
my name: swarup
complaint on : INOX Mall...

I book a movie tickets from paytm and amount got debited but did not receive ticket and refund is also not reflected in my account...

I m at bhilwara city centre Inox and clearly it's bad experience . I m continuously having smell in the theatre and completely unhygienic...

This is about PVR Inox Cinemas at GSM Mall, Miyapur Hyderabad.
This is to bring in to your notice that the Multiplex chain has been launched with INR 99/- food pack.
So even though the food court with same package are being displayed on their food courts, their staff's are still denying for their availability (team responding as asked offer being not valid, even though it was being displayed) which is not at all an expected...

There is a water facility but the water was cut and there was no working water in the system
A water can is kept to the side but it’s empty...

Plz clean the washrooms that r not even hygeine and smelly it's very worst and bad experience they not even cleaning the floors in washrooms and public areas...

Yesterday I went to watch a movie 1920 night show and I forget my wallet on the chair of Row B seat no. 10 after 20 minutes i when back at the seat but no wallet found and I ask the manage he is not responding properly n call him is only pick the call once...

We came for movie por thozhil in Screen 2 inox national virugambakam. Ac was. It working during the movie .Many of costumers complaints against the AC problem . No resolution taken or compensation provided . As a customer we have paid the whole money for service but they didn’t provide the proper service . Please take action against consumer protection law...

I have booked 2 tickets at inox brookefield mall kundalahalli on 10.06.2023 for movie "transformers rise of the beasts" for show at inox kolhapur on 10.06.2023 for 10.35 pm show. Amount of rs. 700 got deducted from my account when i did transaction using paytm scanner provided by the ticketing staff but on successful transaction i haven't received any ticket or confirmation. When asked the manager (Santosh kumar), he said the...

I had successfully transacted my ticket amount to the INOX ELEMENTS MALL, Jaipur but they denied the payment and asked to do the payment for same again . I need my refund in any case....

I went to Inox, kolkata, Forum Mall on 3rd June 2023, to watch 7pm movie show . I ordered for a cold drink 675 ml, for which I was charged Rs.328/- without tax.
I was shocked to pay this such exorbitant amount.
When 650 ml cold drink in open market is charged rs.35-Rs.40/-, how come Inox is charging Rs.328/-.
This is absolute crime.
Why is such huge difference in price?
What is the difference amount for?...

They are forcefully selling their popcorn with per ticket
Saying that its compulsory to buy with 1 movies ticket {in offline mode}
Not only happened with me but with many others
Very disappointed and also filling a complaint against this if no action is taken against this....

Hi,

I have complaint about food not available at INOX Cinemas, Umrao Mall, Lucknow. I am always come to this cinema and every time i ask the caramel and cheese popcorn but the staff said its not available but online shows the caramel popcorn available.
This is very intolerant behavior about the inox staff.
If the popcorn is not available then why its shows online. I am totally fed up with the staff behavior they...

Despite the movie "The Kerela Story" being declared tax exempt by UP state government, GST is still being charged by INOX movies...

Hi, Deepshikha Ratnaparkhi here
Today's date 20th may, 2023
Screen-2
Show timings- 10.15 pm
Movie name- Fast x (Hindi)
Booking Id- 4892848
This information is given as the movie was supposed to start at 10.15 pn. And now it's 10.50 pm still the show is not started and i have a schedule for myself and it's upsetting me. As it will be delayed. I need my compensation
You can reach to me on my...

Firstly, They dont listen to the order what customer says.
Second- They dont recheck/re confirm the order.
Third- only sungle counter is available although staff are available. They manager dont engage the work to staff accordingly.
Fourth, even upon placing the order online, to skip the queue, they dont deliver the order at all. Horrible experience...