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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Apr 2, 2026
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INOX Leisure / INOXMovies.com reviews & complaints page 31

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P
Prashanth Thamma Reddy
from Noida, Uttar Pradesh
Feb 28, 2021
Resolved
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Resolved

Address: Lepl icon inox vijayawada

As I have 1+1 offer on my card at inox
As I will get 1+1 by icici coral expression debit card at inbox
But your inbox lepl icon is not being done with that offer
"CAN YOU PLEASE RAISE THE COMPLAINT ABOUT THIS ISSUE"
Aug 5, 2021
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Dear Guest,

We thank you for choosing INOX as your movie destination.

We apologize for the inconvenience caused we do not have the said offer ongoing on our website as of now. Kindly visit our website for the other offers provided or click on the below mentioned link:

https://www.inoxmovies.com/OfferDetails.aspx

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
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    V
    V p j
    from Kāmārhāti, West Bengal
    Feb 28, 2021
    Resolved
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    Resolved

    Address: INOX ( SWABHUMI) KOLKATA

    Very bad behaviour of staff n harrassment of my time.when card Machine is not working then why machine is displayed in front of ticketcounter and no message has been sticked on the glass i.e - MACHINE IS NOT WORKING DUE TO NETWORK ISSUE. I just told ur INOX staff that if Machine is not working then plz don't displayed in front of ticket counter. After that he argued with me n harrassed my time to watch movie.and sound was very harsh. And ur staff told me that plz complaint to INOX CO.
    Aug 5, 2021
    Complaint marked as Resolved 
    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
    Dear Guest,

    We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number and multiplex details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

    Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

    Warm Regards,
    INOX Support
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      P
      Pavithradarshan
      from Noida, Uttar Pradesh
      Feb 28, 2021
      Resolved
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      Resolved

      This theatre is completely stinking forget sanitization we can spot dirt n mould on walls unable to breathe either
      Aug 5, 2021
      Complaint marked as Resolved 
      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
      Dear Guest,

      We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number and multiplex details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

      Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

      Warm Regards,
      INOX Support
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        R
        Rohit ronnie
        from Mysore, Karnataka
        Feb 23, 2021
        Resolved
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        Resolved

        Address: #4821 pension block rajendra nagar mysore

        On 15/02/2021 i tried to booked the tickets, but the transaction was failed and my money has been deducted from my account, i didn’t get back my money so kindly provide the statement of this transaction, and finally i booked the tickets for 2nd time it’s successful and also i have received the tickets also
        Aug 5, 2021
        Complaint marked as Resolved 
        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
        Dear Guest,

        We apologize for the inconvenience caused to you. Kindly provide us with the following details to enable us to trace your booking and follow up on your request:

        - Mobile number and email id provided for booking ticket(s)
        - Date on which the booking was made
        - Whether the booking was done through INOX website, INOX box office, Bookmyshow or Paytm.

        Your concern is o[censored]tmost importance to us and we look forward to resolving it soon to your satisfaction. You can also mail us at [protected]@inoxmovies.com for any booking related queries.

        Regards,
        INOX Support
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          J
          Jaydip Gohil
          from Ahmedabad, Gujarat
          Feb 23, 2021
          Resolved
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          Resolved

          Address: Bill- Atladra road, vadodara

          Hi

          I booked ticket through book my show on 21/02/21 for inox, vadodara, by mistake ticket was booked for 22/02/21. I realised it when I reached to theatre. Manager denied to accept ticket, so I have purchased new 4 tickets from counter.

          Even there are only 30 audience present for whole show. 85% of theatre is empty. Though I have to purchased new ticket and no refund for next day ticket I got .

          Very bad experience compare other cinema hall.

          If your 80% of show going empty then why I have to purchased RS. 400. Ticket for same day.

          It's very bad policy actually.
          Aug 6, 2021
          Complaint marked as Resolved 
          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
          Feb 23, 2021
          Updated by Jaydip Gohil
          Please resolve issue give refund for that
          Verified Support
          Feb 25, 2021
          INOX Leisure / INOXMovies.com Customer Care's response
          Dear Guest,

          We have received your feedback and would like to inform you that we have checked our records and found that the seats have been booked online where the date selected was 21/02/2021.

          Kindly note that the date can be selected or changed only by the user. Also the 'Order Summary' which consists of your booking details is displayed at regular intervals during the booking process until the payment page, the customer can always check the selected options in the order summary before proceeding to make the payment.

          Since online bookings are confirmed transactions, tickets once booked is deemed sold at the cinema's end and cannot be cancelled, exchanged or refunded from our end

          Best Regards,
          INOX Support
          Verified Support
          Feb 25, 2021
          INOX Leisure / INOXMovies.com Customer Care's response
          Dear Guest,

          We have received your email and would like to inform you that we have checked our records and find that the seats have been booked online where the date selected was 21/02/2021.

          Kindly note that the date can be selected or changed only by the user. Also the 'Order Summary' which consists of your booking details is displayed at regular intervals during the booking process until the payment page, the customer can always check the selected options in the order summary before proceeding to make the payment.

          Since online bookings are confirmed transactions, tickets once booked is deemed sold at the cinema's end and cannot be cancelled, exchanged or refunded from our end

          Best Regards,
          INOX Support
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            P
            Prashant Vinchhi
            Feb 21, 2021
            Resolved
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            Resolved

            Address: Reliance inox150 feet ting road rajkot

            Staff is not monitoring that it is working or not movie is getting stopped like buffering one of the worst multiplex I have ever seen im my life... After wasting too much money on it...
            Aug 5, 2021
            Complaint marked as Resolved 
            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
            Dear Guest,

            We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

            Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

            Warm Regards,
            INOX Support
            Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
            Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
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              P
              puruse
              from Hyderabad, Telangana
              Feb 17, 2021
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              புருசோத்தமன்
              Cell : [protected]
              எண்:7 ரூதர்புரம்
              மயிலாப்பூர்
              சென்னை 600004

              பெறுநர்:

              ஸ்ரீநாத் - Manager
              ஐனாக்ஸ்
              10 & 11 Dr.
              ராதாகிருஷ்ணன் சலை
              சென்னை - 600004

              பொருள்: 60 ரூபாய் டிக்கெட் பொது மக்களுக்கு வழங்கப்படாமல் மெத்தனம் காட்டும் ஜநாக்ஸ் (

              வணக்கத்துக்குரிய ஜயா!

              சென்னை சிட்டி சென்டர் மாலில் அமைந்துள்ளது ஜநாக்ஸ் சினிமா நிறுவனம் அரசு வழிகாட்டலின் படி குறைந்த தொகை உள்ள 60 ரூபாய் டிக்கெட்டுகளை மக்களிடம் கொடுப்பதில்லை மாறாக வேலை செய்பவர்கள் மற்றும் மேல் அதிகாரிகள் தங்களுக்கு வேண்டிய நபர்களுக்கு மட்டுமே டிக்கெட்டுகளை வழங்குகின்றன.
              பொது மக்கள் டிக்கெட் கேட்டால் இணைய தளத்தில் இருக்கும் சென்று எடுத்து கொள் என்பர், ஆனால் இணைய தளத்தில் விடுவதும் இல்லை. இது போன்ற சம்பவங்கள் கடந்த 3 வருடங்களாக நடந்து கொண்டு வருகிறது.

              செய்தி மற்றும் விளம்பர துறை அதிகாரிகள் முறையாக பொது மக்களுக்கு கிடைக்குமாறு கேட்டுக் கொள்கிறேன்.

              நன்றி இப்படிக்கு

              நகல்
              மகேசன் காசிராஜன், இ.ஆ.ப.,
              ( அரசு செயலாளர்)
              செய்தி மற்றும் விளம்பர துறை
              மாவட்ட ஆட்சியாளர் அலுவலகம்
              சென்னை 600001
              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
              Dear Guest,

              We have received your mail but we are not sure of what assistance you required from our end.

              For us to assist you better, we would appreciate if you could let us know the exact nature of your query along with the exact feedback you wish to share with us or Please mail us on [protected]@inoxmovies.com.

              Your concern is o[censored]tmost importance to us and looks forward to resolving it soon to your satisfactory.

              Thank you for being our valuable customer.

              Warm Regards,
              INOX Support
              Dear Guest,

              We have received your mail but we are not sure of what assistance you required from our end.

              For us to assist you better, we would appreciate if you could let us know the exact nature of your query along with the exact feedback you wish to share with us or please mail us on [protected]@inoxmovies.com.

              Your concern is o[censored]tmost importance to us and looks forward to resolving it soon to your satisfactory.

              Thank you for being our valuable customer.

              Warm Regards,
              INOX Support
              Dear Guest,

              We have received your mail but we are not sure of what assistance you required from our end.

              For us to assist you better, we would appreciate if you could let us know the exact nature of your query along with the exact feedback you wish to share with us or please mail us on [protected]@inoxmovies.com.
              Your concern is o[censored]tmost importance to us and looks forward to resolving it soon to your satisfactory.

              Thank you for being our valuable customer.

              Warm Regards,
              INOX Support
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                P
                Piyush Chinchole
                from Ghumarwin, Himachal Pradesh
                Feb 11, 2021
                Resolved
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                Resolved

                Address: Khandesh central mall inox jalgaon

                Such a bad quality of theatre air conditioner not working...### talkies
                Aug 12, 2021
                Complaint marked as Resolved 
                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 12, 2021
                INOX Leisure / INOXMovies.com Customer Care's response
                Dear Guest,

                We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

                Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                Warm Regards,
                INOX Support
                Verified Support
                Feb 13, 2021
                INOX Leisure / INOXMovies.com Customer Care's response
                Dear Guest,

                Thank you for choosing INOX.

                We would like to inform you that the I&B Ministry, Govt Of India, has laid down stringent Standard Operating Procedures for cinema operations. The air-conditioning temperature has been set accordingly. Additionally, we have increased the intake of fresh air to ensure better air flow and air quality inside the auditorium.

                Your patronage of INOX is extremely important to us and we look forward to your visit.

                Regards,
                Inox Support
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                  P
                  puruse
                  from Hyderabad, Telangana
                  Feb 9, 2021
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                  Address: Chennai City Centre Mahll, RK Salai Mylapore Chennai- 600004

                  அனுப்புநர்:

                  புருசோத்தமன்
                  Cell : [protected]
                  எண்:7 ரூதர்புரம்
                  மயிலாப்பூர்
                  சென்னை 600004

                  பெறுநர்:

                  ஸ்ரீநாத் - Manager
                  ஐனாக்ஸ்
                  10 & 11 Dr.
                  ராதாகிருஷ்ணன் சலை
                  சென்னை - 600004

                  பொருள்: 60 ரூபாய் டிக்கெட் பொது மக்களுக்கு வழங்கப்படாமல் மெத்தனம் காட்டும் ஜநாக்ஸ் (

                  வணக்கத்துக்குரிய ஜயா!

                  சென்னை சிட்டி சென்டர் மாலில் அமைந்துள்ளது ஜநாக்ஸ் சினிமா நிறுவனம் அரசு வழிகாட்டலின் படி குறைந்த தொகை உள்ள 60 ரூபாய் டிக்கெட்டுகளை மக்களிடம் கொடுப்பதில்லை மாறாக வேலை செய்பவர்கள் மற்றும் மேல் அதிகாரிகள் தங்களுக்கு வேண்டிய நபர்களுக்கு மட்டுமே டிக்கெட்டுகளை வழங்குகின்றன.
                  பொது மக்கள் டிக்கெட் கேட்டால் இணைய தளத்தில் இருக்கும் சென்று எடுத்து கொள் என்பர், ஆனால் இணைய தளத்தில் விடுவதும் இல்லை. இது போன்ற சம்பவங்கள் கடந்த 3 வருடங்களாக நடந்து கொண்டு வருகிறது.

                  செய்தி மற்றும் விளம்பர துறை அதிகாரிகள் முறையாக பொது மக்களுக்கு கிடைக்குமாறு கேட்டுக் கொள்கிறேன்.

                  நன்றி இப்படிக்கு


                  நகல்
                  மகேசன் காசிராஜன், இ.ஆ.ப.,
                  ( அரசு செயலாளர்)
                  செய்தி மற்றும் விளம்பர துறை
                  மாவட்ட ஆட்சியாளர் அலுவலகம்
                  சென்னை 600001
                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                    P
                    puruse
                    from Hyderabad, Telangana
                    Feb 9, 2021
                    Resolved
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                    Resolved

                    Address: Chennai City centre RK Salai

                    60ரூபாய் டிக்கெட் பொது மக்களுக்கு வழங்கபட வேண்டும் ஆனால் நிர்வாகம் சில நபர்களுக்கு மட்டுமே அதவாது black tickets விற்பனை செய்பவர்களிடம் மட்டுமே டிக்கெட் கிடைக்கிறது. இதன் மேல் நடவடிக்கை எடுக்க வேண்டும்
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                    Dear Guest,

                    At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

                    We would request that you let us know your contact details & INOX Location as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                    Warm Regards,
                    INOX Support
                    (or you can email us at [protected]@inoxmovies.com along with your contact number
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                      puruse
                      from Hyderabad, Telangana
                      Feb 6, 2021
                      Resolved
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                      Resolved

                      60ரூபாய் டிக்கெட் பொது மக்களுக்கு வழங்கபட வேண்டும் ஆனால் நிர்வாகம் சில நபர்களுக்கு மட்டுமே அதவாது black tickets விற்பனை செய்பவர்களிடம் மட்டுமே டிக்கெட் கிடைக்கிறது. இதன் மேல் நடவடிக்கை எடுக்க வேண்டும்
                      புருசோத்தமன்
                      [protected]
                      மயிலாப்பூர்
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                      Dear Guest,

                      At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

                      We would request that you let us know your contact details & INOX Location as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                      Warm Regards,
                      INOX Support
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                        Pooja Chabra
                        from Nalni, Maharashtra
                        Feb 5, 2021
                        Resolved
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                        Resolved

                        We ordered a tub of cheese popcorn but location was wrong so it went to mumbai center we were in Gwalior mp inox
                        They told us to contact customer support tried various calls no one answered kindly check the screenshot attached n refund please
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                        Dear Guest,

                        We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

                        Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                        Warm Regards,
                        INOX Support
                        Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
                        Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
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                          puruse
                          from Hyderabad, Telangana
                          Jan 28, 2021
                          Resolved
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                          Resolved

                          Address: Rk Salai City centre

                          This is purushothaman from secretary of Mylapore VCK. Last few years your staff 60rupees tickets only given to local person and rowdy. This not a good for your theatre so please take action.

                          Purushothaman
                          [protected]
                          VCK Party
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                          Dear Guest,

                          Please mail us your contact details and the multiplex details on [protected]@inoxmovies.com. We regret the inconvenience caused.

                          Regards,
                          Inox support
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                            Nikhat.Jahan
                            Jan 28, 2021
                            Resolved
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                            Address: Inox, GSM MALL, MIYAPUR, HYDERABAD

                            I had visited INOX GSM MALL Hyderabad on 26th Jan for 6:25 pm show in screen 1 seat number RY-A1 ; A3. I ordered for french fries and to my surprise was served a very poor quality of fries which were not only bad in taste and also very poor in quality. They were rotten.
                            I would like to emphasize how could such a prestigious chain of theatre have such kind of stalls and it is very shameful that in this sensitive time of Pandemic HOW DARE THESE KIND OF STALLS PLAY WITH HUMAN LIVES BY SELLING UNHYGIENIC FOOD.
                            I would like immediate action on this or else I am willing to pull this in consumer court.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                            Dear Guest,

                            We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

                            Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                            Warm Regards,
                            INOX Support
                            Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
                            Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
                            Nikhat.Jahan's [Complaint's author] reply, Jan 28, 2021
                            I don't see ur email address where I can send my details.
                            HI, Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.
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                              Sakthi shiva
                              from Mumbai, Maharashtra
                              Jan 18, 2021
                              Resolved
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                              Address: AIR FORCE COMMAND HOSPITAL Halasuru Bangalore 560007

                              My residence is Halasuru Bangalore location on 17-Jan- 21 3.30pm i booked for MASTER tamil movie using INOX website and selected INOX Lido Halasuru as my multiplex theater as it is the nearest one.But the website wrongly re routed internally and booked ticket for me @INOX BROOKEFIELD location which is 15km from my location, and due to wrong and unauthorized booked i missed my show as planned.so i need refund of RS: 1034.52
                              Booking ID: T6A4CEX, SEAT NO: F9, F11, F13
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                              Dear Guest,

                              We have received your feedback and we apologize for any inconvenience caused to you.

                              To clear the part about the selection of theatre we would like to add that theatre selection is subject to you confirming the same by clicking the name of the theatre, show time and no. of tickets on our website. Same is true even if you choose to make any changes they would not be automatically input unless you select another theatre and click on confirmation.
                              We regret that as changes are not possible now after the booking is confirmed, our site has no error reported.
                              We would like to inform you that sale of tickets is guided by local laws including the entertainment tax act. Keeping these in mind, our company policy states that a ticket once sold/ printed cannot be exchanged, cancelled or refunded. The same is mentioned in the “Terms & Conditions” on our website which you have read and agreed upon, before completing your transaction.
                              We request that before purchasing tickets, carefully review your booking details as same cannot be changed once booked.

                              Best Regards,
                              INOX Support
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                                pathak ajay
                                from Powai, Maharashtra
                                Dec 15, 2020
                                Resolved
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                                I booked 2 tickets on 20.11.2020 and paid through my sbi net banking account but due to night curfew impose by gujarat government the show was cancelled by inox, then they informed me that refund will be credited in my account in next 10 to 15 days, but after 15 days no any refund received in my account, so i contact them and they said that they already refund my amount and also sent details of refund, but till date there is no any refund amount received in my account, i asked my bank about this but they also informed me that there is no any such amount is pending in your account. I contact 2/3 times to inox about this but they have just one answer that they already refunded my amount.
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                Dec 15, 2020
                                Updated by pathak ajay
                                i contact with customer care of my bank and they informed my that no such refund is pending in my account.
                                Verified Support
                                Dec 15, 2020
                                INOX Leisure / INOXMovies.com Customer Care's response
                                Dear Guest,

                                We apologize for the inconvenience caused to you. However, we would like to inform you that the refund process for the unconfirmed booking has been processed from our end 20/11/2020. Kindly liaise with your issuing bank the below mentioned nos:

                                Payment Id: pay_G3I0YrbPodWCaL
                                Refund ID: rfnd_G3immauNdw1T6Y
                                Amount: ₹ 351.92
                                Processed on: 21 Nov 2020, 12:05:27 pm

                                Thank you for your patronage of INOX.

                                Warm Regards,
                                INOX Support
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                                  Sanjaymuthu
                                  Dec 9, 2020
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore

                                  One year back i have booked 12 tickets i think but my money is debited but I am not received my tickets. Also i am contacting my bank they are said money is credited successfully to inox. After one year my money is not received my bank account. Inox executives are not correct answer my questions. See the attached proof of my account summary.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                  Dear Guest,

                                  We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

                                  Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                                  Warm Regards,
                                  INOX Support
                                  Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
                                  Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
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                                    anish nishchal
                                    Mar 15, 2020
                                    Resolved
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                                    Address: Zadeshwer Bharuch, Bharuch, Gujarat, 392001

                                    On 15th march 2020, we went to watch english medium in zadeshwer inox bharuch, show was in screen 1, seat no a23-a30, show timing was 2130hrs. We pre booked two family combo. Samosa in combo supplied was stale and smelling. It was so bad that even though we were sitting in dark we could smell the foul smell coming out from samosa
                                    We immediately lodge our complent at food counter.
                                    This type of service was not accepted at inox. It was a very horrible experience. Please ensure this type of incident is not repeated and proper action to be taken against the culprit.
                                    Ensure quality is maintained as per the reputation of inox brand.
                                    +1 videos
                                    Apr 16, 2020
                                    Complaint marked as Resolved 
                                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 16, 2020
                                    INOX Leisure / INOXMovies.com Customer Care's response
                                    Dear Guest,

                                    We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Please share your contact number /booking details on [protected]@inoxmovies.com.

                                    Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                                    Warm Regards,
                                    INOX Support
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                                      sumitsharma129
                                      Mar 9, 2020
                                      Resolved
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                                      Address: Indore, Madhya Pradesh, 453541

                                      Dear sir/Mam,
                                      I have go to watch Baghi3 movie in Inox theatre on 07march 2020 @3.55 PM show. but the staff of inox theatre Sapna Sangeeta Indore not allow food from outside for me little daughter, Is there any compulsion to take food from inside only ???

                                      Is there any law ??
                                      If yes then provide me details for the same

                                      Request to please look at the matter.
                                      Apr 14, 2020
                                      Complaint marked as Resolved 
                                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 09, 2020
                                      INOX Leisure / INOXMovies.com Customer Care's response
                                      Dear Guest,

                                      We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Please share your contact number /booking details on [protected]@inoxmovies.com.

                                      Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                                      Warm Regards,
                                      INOX Support
                                      Today on Sunday 1 March i went to the Inox at riverside mall to watch subh mangal savdhan at 2:45 on and they refused to give me ticket without buying a combo of cold drink and popcorn !!This is not the way it's upto us if we want to buy popcorn and colddrink from you or not You can't force to buy your popcorn at sky high rates.
                                      Savings No XXXXXXXX68 debited with INR 506.97 towards TO POS:[protected]INOX LEISURE LTD CHENNAI IND: on 13-MAR-2020. This ticket amount cancelled due to my card problem. Please refund this amount
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                                        naman maherwal
                                        Mar 5, 2020
                                        Resolved
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                                        I went to inox vaishali nagar, it was 9:45 to 12:45am show. I was enjoying my movie and at the end i found some sticky thing on my back. I touched it than i got to know it was chewing gum. It was too dark when i entered in the theater. It was very irresponsible behaviour by whole staff. There was only a few persons in the whole theater, this is so unhygienic. I told them about it and even don't know, whom person do the cleaning work.
                                        Apr 5, 2020
                                        Complaint marked as Resolved 
                                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 05, 2020
                                        INOX Leisure / INOXMovies.com Customer Care's response
                                        Dear Guest,

                                        We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

                                        Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                                        Warm Regards,
                                        INOX Support
                                        Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
                                        Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
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