INOX Leisure / INOXMovies.com Complaints & Reviews

We ordered a tub of cheese popcorn but location was wrong so it went to mumbai center we were in Gwalior mp inox
They told us to contact customer support tried various calls no one answered kindly check the screenshot attached n refund please

This is purushothaman from secretary of Mylapore VCK. Last few years your staff 60rupees tickets only given to local person and rowdy. This not a good for your theatre so please take action.

Purushothaman
[protected]
VCK Party

I had visited INOX GSM MALL Hyderabad on 26th Jan for 6:25 pm show in screen 1 seat number RY-A1 ; A3. I ordered for french fries and to my surprise was served a very poor quality of fries which were not only bad in taste and also very poor in quality. They were rotten.
I would like to emphasize how could such a prestigious chain of theatre have such kind of stalls and it is very shameful that in this sensitive time of Pandemic HOW DARE THESE KIND OF STALLS PLAY WITH HUMAN LIVES BY SELLING UNHYGIENIC FOOD.
I would like immediate action on this or else I am willing to pull this in consumer court.

My residence is Halasuru Bangalore location on 17-Jan- 21 3.30pm i booked for MASTER tamil movie using INOX website and selected INOX Lido Halasuru as my multiplex theater as it is the nearest one.But the website wrongly re routed internally and booked ticket for me @INOX BROOKEFIELD location which is 15km from my location, and due to wrong and unauthorized booked i missed my show as planned.so i need refund of RS: 1034.52
Booking ID: T6A4CEX, SEAT NO: F9, F11, F13

I booked 2 tickets on 20.11.2020 and paid through my sbi net banking account but due to night curfew impose by gujarat government the show was cancelled by inox, then they informed me that refund will be credited in my account in next 10 to 15 days, but after 15 days no any refund received in my account, so i contact them and they said that they already refund my amount and also sent details of refund, but till date there is no any refund amount received in my account, i asked my bank about this but they also informed me that there is no any such amount is pending in your account. I contact 2/3 times to inox about this but they have just one answer that they already refunded my amount.

One year back i have booked 12 tickets i think but my money is debited but I am not received my tickets. Also i am contacting my bank they are said money is credited successfully to inox. After one year my money is not received my bank account. Inox executives are not correct answer my questions. See the attached proof of my account summary.

On 15th march 2020, we went to watch english medium in zadeshwer inox bharuch, show was in screen 1, seat no a23-a30, show timing was 2130hrs. We pre booked two family combo. Samosa in combo supplied was stale and smelling. It was so bad that even though we were sitting in dark we could smell the foul smell coming out from samosa
We immediately lodge our complent at food counter.
This type of service was not accepted at inox. It was a very horrible experience. Please ensure this type of incident is not repeated and proper action to be taken against the culprit.
Ensure quality is maintained as per the reputation of inox brand.

Dear sir/Mam,
I have go to watch Baghi3 movie in Inox theatre on 07march 2020 @3.55 PM show. but the staff of inox theatre Sapna Sangeeta Indore not allow food from outside for me little daughter, Is there any compulsion to take food from inside only ???

Is there any law ??
If yes then provide me details for the same

Request to please look at the matter.

I went to inox vaishali nagar, it was 9:45 to 12:45am show. I was enjoying my movie and at the end i found some sticky thing on my back. I touched it than i got to know it was chewing gum. It was too dark when i entered in the theater. It was very irresponsible behaviour by whole staff. There was only a few persons in the whole theater, this is so unhygienic. I told them about it and even don't know, whom person do the cleaning work.

I have been visiting inox for the past 2 years.. Yesterdayi booked for the movie oh my kaduvulae for 6.50pm. I went with my dad mom and my bro.. The checking guy insulted my dad by saying that he has drunk.. It’s usual on sundays that everyone used to drink.. He was calm but they didn’t allow us.. I wish action should be taken about this.. And i would take it to the next step if no actions were taken regarding this further...

I have booked online ticket for tanaji 3D movie on 21 Feb 2020 through my online payment from SBI, i have been debited Rs 212 for 2 seats seat no 14 & 17 but on reaching INox Raghuleela kandivali west the counter rep said there is no booking showing, then i have to take tickets on counter. Kindly refund my amount rs 212 for tickets which were not booked oNly but I have got debited...

I have booked ticket through paytm app and i have placed a popcorn too.

I have intimated the counter to give it in the seat.

I never got it till the end.

I have booked the ticket for my parents and they said in the food counter and been inside.

I want the refund for my food booked due to negligence towards senior citizens

I have attached the ticket details.

Pls cal me for any queries in [protected] & [protected]

Sir,

Today i watched ala vikuntapuram movie in inox gsm mall, madinaguda.in movie break time i requested food items in sales counter, he said 2 samosa 130, small pop corn 330. Even that one also i accepted and ordered. But he asking cash. While i am asking card swipe. He rejected order simply.

Finally he said if i pau cash, they will give snakes.

Its very bad experience. Please take necessary against of them

The oscar winning movie “joker” has been rereleased in india today, in every metro city it’s being shown in inox but not in siliguri!!! Why!! We are backdated or foolish ones because we live in a small town!!! Please do something so that we also can get the equal opportunity the metro cities’ residents are already enjoying, otherwise this discrimination is totally wrong.

Me shiv parihar and friend went to watch malang in inox cinemas in ti next mall, rnt marg, indore. We asked them to allow outside food the gate person said no. When asked to call their superiors he talked to me on phone n said we don’t allow outside food. And it is also written on the back of ticket. We are allowed to take as per new guideline i also mentioned this to him. To which he replied it is written on back of the ticket too. Please do resolve it. And also take strict action against this enterprise.

Hi,
I lost my one plus bullet 2 wireless earphone in inox brooke field mall, aecs layout bengaluru on 7th feb. It was night show (9:40 show), screen 3, seat no 10 and i contacted multiple times if i they are able to find it but i didn't get any updates

Please look into issue as it is very expensive (6k).
Please reply me to [protected]@gmail.com mail id.

I visited quest mall kolkata at 8th of february 2020 and i was charged extra for food that i did not order in the first place. Neither i was known about the fact of extra charge nor the food attendant informed me about it. Please take action at the earliest. This action is not expected for reputed companies like you. I expect a resolution at the earliest

Hello sir/madam
Resently i go to inox theatre in kolkata and i saw a night vision camera installed inside the auditorium because i have seen a red dot appearing and then went off.. It was at the top corner.. Is it true?? If is it true then kindly justify since people who visit has their own privacy or else a signboard should be displayed stating that you are monitored under night vision camera......

Recently when i visited inox at coimbatore, i was asked to compulsorily purchase f&b combo else you can't purchase tickets. When i asked why (Cos it wasn't usual as i've watched many a times) they said during weekends f&b combo can't be ignored. If you don't wanna buy the combo, you can only choose only seats in the down row. This was so cheap. You really need to change this attitude at your premises inox

I keep visiting this inox at gsm mall, chandanagar, hyderabad on a regular basis... And i want to report this unacceptable behaviour of the staff at inox fud court, the details of which are shared below:
This fud court never ever sell the popcorn which is priced at 220 rs... They always claim that they do not serve this size... And insist the customers that they buy popcorn of 300rs bucket.. Most of the times the 220 popcorn is not displayed in the electronic menu and when customers complained about the same, it started getting displayed (I dont know how they manage to control the menu display).
This has happened to me and many other customers more than 5 times in the recent past (Last 3-4 months)...
Yesterday night (16th jan’2020), this happened again with one of the floor managers named kishore and he argued that he will not serve rs.220 popcorn to any o[censored]s... After an argument for 20 mins he finally got those small packs from somewhere and started serving us...
This is the worst kind of experience we face quite often with this fudcourt at inox gsm mall...
I dont think u can treat customers like # coz u own the fudcourt... We come to movies for relaxing and this kind of incidents are leading to mental stress for all o[censored]s... If this continues, we may have to lodge a complaint in consumer forum and with police...
U cannot treat us/customers like we owe u something... Kishore will be reported to the authorities...
Looking for a fair resolution